Supply Chain & Operations Manager

A well-established distribution center is seeking a Supply Chain/Operations Manager to lead warehouse operations, supply chain activities, and distribution performance across a growing product-based business. The ideal candidate is a results-driven, hands‑on leader with experience in warehouse management, inventory control, logistics, and global sourcing. Working collaboratively across departments, this leader will drive efficiency by overseeing workflows, supplier relationships, inventory strategy, logistics performance, and sales operations support while ensuring inventory accuracy, team productivity, cost control, and adherence to service and safety standards.

• $100,000-$110,000
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Holiday
• PTO

Location: New Orleans, LA
Type of Position: Direct Hire

• Lead day-to-day warehouse, distribution, and operational activities to support service levels and business growth.
• Manage supplier relationships and sourcing activities with international vendors, including Mexico, India, and China.
• Oversee production schedules, quality control, compliance, and on-time delivery from suppliers.
• Negotiate pricing, terms, and freight agreements to help optimize landed costs and protect margins.
• Monitor global shipping activity, customs clearance, duties, and regulatory compliance.
• Develop contingency plans and alternative sourcing strategies to reduce supply chain risk.
• Lead demand forecasting and inventory planning in partnership with sales leadership.
• Maintain inventory levels that support customer demand while minimizing stockouts and excess inventory.
• Improve inventory turns and implement tracking and reporting tools for better visibility and control.
• Oversee warehouse operations, order fulfillment, and shipping performance to ensure timely and accurate deliveries.
• Monitor on-time, in‑full delivery performance and identify opportunities for process improvement.
• Manage domestic and international freight activity and oversee 3PL relationships as needed.
• Support sales operations by aligning inventory plans with promotions, customer demand, and growth initiatives.
• Develop and maintain reporting related to inventory, margins, backorders, service levels, and operational performance.
• Manage operational budgets and monitor KPIs including landed cost, inventory turns, gross margin, and service performance.
• Identify and implement process improvements to increase operational efficiency, scalability, and cross‑functional communication.
• Lead, develop, and support operations staff while collaborating closely with finance, purchasing, sales, and executive leadership.
• Build and improve scalable systems and processes that support future company growth.

• 5–10+ years of operations, warehouse, or supply chain management experience
• Strong experience in warehouse operations, inventory control, and distribution management
• Experience managing international sourcing and supplier relationships preferred
• Knowledge of import/export logistics, customs processes, and global freight coordination preferred
• Experience supporting multi‑location or retail distribution environments preferred
• Strong background in inventory planning, demand forecasting, and operational reporting
• Proven ability to manage costs, improve efficiencies, and support margin goals
• ERP system experience required.
• Strong leadership, organizational, analytical, and communication skills
• Ability to work cross‑functionally and manage multiple operational priorities effectively.
• Bachelor’s degree in Business, Supply Chain, Operations, or a related field preferred