Warehouse Operations Manager

We are seeking a high-energy, strategically minded Operations Manager to lead our US wholesale distribution center while overseeing end-to-end supply chain operations for a $10M product-based company distributing to 1,500+ retail locations nationwide. This is a critical leadership role managing a throughput of 1,500+ units per day and total weekly volume exceeding 6,000 units.

The ideal candidate is a hands-on leader who can simultaneously optimize warehouse floor workflows and think globally — managing international sourcing across Mexico, India, and China while building the operational infrastructure needed to scale. This role bridges tactical execution and strategic supply chain oversight.

US Warehouse & Supply Chain Operations

We are seeking a high-energy, strategically minded Operations Manager to lead our US wholesale distribution center while overseeing end-to-end supply chain operations for a $10M product-based company distributing to 1,500+ retail locations nationwide. This is a critical leadership role managing a throughput of 1,500+ units per day and total weekly volume exceeding 6,000 units.

The ideal candidate is a hands-on leader who can simultaneously optimize warehouse floor workflows and think globally — managing international sourcing across Mexico, India, and China while building the operational infrastructure needed to scale. This role bridges tactical execution and strategic supply chain oversight.

• Warehouse & Distribution Operations
• Oversee end-to-end fulfillment workflow for 8,000+ weekly units, ensuring all daily shipping windows are met for parcel and freight carriers.
• Continuously evaluate and improve pick-pack-ship processes to reduce cycle times and labor costs.
• Maintain 99%+ inventory accuracy through daily cycle counts, bin-location optimization (slotting), and meticulous receiving protocols.
• Oversee warehouse facility safety, cleanliness, and compliance; maintain zero reportable incidents.
• Manage 3PL relationships and domestic freight across LTL, small parcel (UPS/Fed Ex), and regional carriers.

• Global Sourcing
• Manage supplier relationships in Mexico, India, and China — overseeing production schedules, quality control, compliance, and on-time delivery.
• Negotiate pricing, terms, and freight agreements to optimize landed costs; calculate and track full landed cost including duties, drayage, brokerage, and financing.
• Mitigate supply chain risk and develop contingency sourcing strategies for disruption scenarios.
• Monitor global shipping, customs clearance, duties/tariffs, and regulatory compliance.

• Inventory & Demand Planning
• Lead demand forecasting in coordination with sales leadership to support 1,500 retail accounts.
• Maintain optimal inventory levels, improve inventory turns, and minimize stockouts and excess.
• Implement real-time inventory tracking and reporting systems for full visibility across the supply chain.
• Align inventory planning with promotional calendars and sales growth initiatives.

• Sales Operations Support
• Partner with leadership to align operations with a 150-person sales force.
• Develop reporting dashboards for sell-through, margins, backorders, and OTIF performance.
• Improve communication flow between sales, operations, and customer service teams.

• Team Leadership & People Management
• Recruit, train, and mentor warehouse associates and operations staff; foster a culture of accountability, safety, and high performance.
• Lead and develop vendor partners and cross-functional teams across finance, purchasing, and sales.

• Operational Performance
• Identify and implement process improvements to increase efficiency and profitability.
• Drive continuous improvement initiatives across all operational areas.
• Utilize WMS/ERP systems to track real-time productivity, manage backorders, and generate operational KPIs.

• KPI
• Target
• Order Accuracy
• < 0.2% error rate
• Inventory Shrink
• < 0.5%
• On-Time, In-Full (OTIF) Delivery
• Best-in-class performance
• Labor Efficiency
• Optimized units shipped…