Service Representative II

Service Representative

Join a purpose-driven team dedicated to creating a more sustainable future through innovative water treatment and disinfection systems. As a Service Representative, you will work independently in the field, providing hands-on expertise and building trusted relationships with customers across various industries.

• Provide technical support and escalate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Conduct field testing, inspections, and basic troubleshooting.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed-upon customer system assurance plans.
• Identify and resolve customer pain points, escalating as required.

• High school diploma or equivalent.
• 2+ years of experience in water treatment or an industrial/mechanical environment.
• Current and valid Drivers License with no restrictions.

• Associates degree or trade school certification.
• Demonstrated mechanical aptitude.
• Experience in the water treatment or specialty chemical industry.
• Familiarity with boilers, cooling towers, and wastewater treatment systems.
• Proficiency with Microsoft Office Suite.

This role offers the chance to tackle some of the world's most significant challenges, such as achieving clean water and healthy environments. You will work on new construction projects in a rapidly growing industry, supported by an organization that values diverse perspectives and ideas.

The position is located in Rayville, LA, and applicants should reside within a reasonable commuting distance. The role involves lifting up to 50 pounds and exposure to various environmental conditions such as hot, cold, noisy, or dirty environments. It requires physical activities like stooping, kneeling, crouching, reaching, balancing, walking, standing, and climbing. The company is committed to providing reasonable accommodation to qualified individuals with disabilities.

This is a Contract position based out of Mount Airy, LA.

The pay range for this position is $40.00 - $42.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Oct 20, 2026.

This is a fully onsite position in Mount Airy, LA.