Maintenance Director

Leads and oversees maintenance and physical plant operations in alignment with applicable laws, regulations, and community standards, supporting a safe, well-maintained, and welcoming environment where residents feel comfortable and at home.

• High school diploma or equivalent
• Experience leading facilities, maintenance, or physical plant operations across building systems preferred
• Supervisory experience
• Working knowledge of applicable building codes, safety standards, and ordinances
• Long-term care or other health care setting experience preferred

• Ability to read, write, and speak English fluently
• Patient, friendly, courteous, and respectful toward residents in all situations
• Exercises sound judgment within the scope of the role, following established procedures and escalation protocols
• Reinforces and follows community maintenance, safety, and service guidelines
• Licensed to drive within the state that the community operates, and must have a satisfactory driving record that meets community standards
• Physically able to stand for long periods of time and move frequently during workday

The physical demands described herein are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works in administrative, mechanical and community spaces to support maintenance operations, safety and resident experiences
• Frequent bending, lifting, sitting, standing, and moving throughout shift
• Exposed to both inside and outside weather conditions and temperatures
• Manages time understanding frequent interruptions
• May interact with individuals experiencing concern or distress, requiring professionalism, empathy, and solution-focused communication
• Regular shifts with possible weekends, holidays, and additional hours as needed
• Primary focus: resident service; also interacts with visitors and government personnel
• Participation in required continuing education
• May be exposed to conditions common in a senior living environment, including physical hazards, potential contact with bodily fluids, and the presence of odors, including chemicals, all in accordance with safety and infection-control protocols

• lift up to 40 lbs. (floor to waist)
• lift 20 lbs. (waist to shoulder)
• carry up to 40 lbs.
• push/pull up to 40 lbs.

You will be evaluated on your ability to perform these functions and responsibilities competently with minimal supervision and/or reminders. This list covers the key duties of the position, but you may be asked to perform other similar or related tasks. Not listing a duty does not exclude it if it is essential or closely connected to the role.

• Oversees all areas of maintenance, repair and upkeep of building systems, equipment and community spaces using approved methods and procedures. Maintains a log of repairs and associated costs.
• Follows the Work Schedule System as a preventive maintenance tool.
• Recruits, selects and orients qualified team members for the Maintenance Department.
• Sets clear expectations and provides coaching, guidance, and accountability to maintenance team members to support quality, safety, and responsiveness.
• Identifies maintenance issues, supports troubleshooting and repairs, and escalates complex matters as appropriate.
• Liaison for outside contractors and vendors.
• Supports adherence to building, safety, and life-safety standards through inspections, maintenance activities, and timely reporting.
• Maintains community grounds to ensure safety as well as neat and clean curb appeal.
• Collaborates with community leadership to support safety, emergency preparedness, and life safety initiatives.
• Manages maintenance, labor and operational expenses in alignment with approved budgets and community priorities.
• Orders supplies and equipment for the maintenance department, and other departments as may be requested.
• Serves as a point of contact for maintenance-related emergencies in accordance with established on-call procedures.
• Participates in various routine and non-routine meetings to enhance the effectiveness and efficiency of community outcomes.

• Supports building access, security, emergency preparedness, and safety practices in accordance with community procedures and serves as a visible…