Operations Manager

The Operations Manager is responsible for overseeing the day‑to‑day operations of the organization, including staff management and facility operations. This role ensures that people, processes, and resources work efficiently to meet organizational goals while maintaining a safe, productive, and well‑organized work environment.

This position can be located in the Mansfield or Grand Cane facility.

• Manage daily operations to ensure efficiency, quality, and consistency across all functions
• Develop, implement, and improve operational processes and procedures
• Monitor performance metrics and address operational issues proactively

• Supervise, coach, and support staff to ensure productivity and engagement
• Schedule and allocate staff resources effectively
• Conduct performance evaluations and support training and development initiatives
• Enforce company policies, procedures, and standards

• Oversee facility operations, maintenance, and safety standards
• Coordinate repairs, vendors, and service providers as needed
• Ensure compliance with health, safety, and regulatory requirements

• Collaborate with leadership to align daily operations with strategic objectives
• Assist with budgeting, cost control, and resource planning
• Communicate operational updates and challenges to leadership

• Proven experience in operations management or a similar leadership role
• Strong people management and organizational skills
• Ability to manage multiple priorities in a fast‑paced environment
• Excellent communication and problem‑solving skills
• Proficiency with basic office software and operational systems