Tchoupitoulas ​/​/ Assistant Store Manager

At Barracuda, we believe that great tacos start with great tortillas, great margaritas start with great tequila and fresh lime juice, and a great restaurant starts with a great team. We're a neighborhood taco stand and margarita garden built on accessibility, hospitality, and consistency; everyone deserves the joy and convenience of having a local taco stand in their community, a space that fosters a sense of togetherness through shared culinary experiences.

A Day in the Life:
As Assistant Store Manager, you'll be a trusted partner to Tchoup’s Store Manager — helping run day-to-day operations, supporting your team during service, and stepping in to make things happen wherever the store needs you. This is a hands‑on leadership role: you'll be in the mix during the rush, but you'll also be trusted with real decisions, real ownership, and a real path toward growth.

• Keep the food, drinks, vibe, facility, and team on point — always
• Make sure every team member embodies our mission: giving every customer responsive, friendly, attentive service
• Work closely with Store Manager and Operations Team to incorporate feedback from customer reviews: identify trends, develop opportunities for internal improvement and initiatives, conduct 1:1s, etc.
• Keep the shop clean and ensure teamwide adherence to safety protocols and standards; pride in the space is pride in the work

• Act as a trusted partner to your Store Manager, helping run day‑to‑day operations with attention to detail and a focus on established checklists, recipe specs, and standardized processes
• Help manage shift schedules with an eye on business activity, so customer expectations and revenue targets are both met
• Serve as a communication bridge between internal and external stakeholders: store‑level employees, store‑level leadership, org‑wide leadership, and vendors
• Proactively identify, propose plans for, and follow through on opportunities to improve efficiency and consistency at the store level
• Support the Store Manager by managing inquiries, developing solutions, and helping execute internal communications and projects
• Communicate clearly and proactively to keep things transparent and address areas that need attention
• Cultivate and maintain open lines of communication with other stores’ leadership teams, sharing and implementing best practices to drive store, team, and individual success

• Model and foster a culture of teamwork, accountability, and continuous improvement; motivate your team to stay curious, collaborative, and coach to the “why” behind how we do things
• Support the team during service as needed: real‑time coaching, supplemental station work, etc.
• Act as the in‑house expert on both our SOPs and core values; answer questions as they arise, and find opportunities to help teammates continuously level up
• Solicit and incorporate feedback from team members, identifying opportunities for enhanced support, communication, and employee experience
• Own and maintain the integrity of the Certified Trainer Program, including developing, supporting, and holding Certified Trainers accountable as knowledge‑keepers and teachers
• Work closely with Store Manager, Leads, and Certified Trainers to ensure new hires’ onboarding aligns with Barracuda’s training program and performance standards
• Know the policies, monitor for issues, and help administer corrective action promptly, fairly, and consistently
• Collaborate with Store Manager to complete and administer one‑on‑one performance evaluations, providing actionable opportunities for growth and development

Your day‑to‑day will flex in partnership with your Store Manager and Operations Manager, but several components will remain constants: managing team, vendor, and customer communications; keeping OS+E inventory and supply orders on track; running daily checklists and guides; managing the facility; closely tracking and managing labor, COGS, and invoices against the store’s financial goals.

• Be energetic and purposeful
• Go first
• Be patient and direct
• Be willing to hear and teach the “Why”
• Recover with style
• Appreciate the…