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Team Lead, Consumer Support Operations
Job in
Barcelona, Tensas Parish, Louisiana, USA
Listed on 2026-08-22
Listing for:
SumUp
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
Sum Up is seeking a Team Lead for the Consumer Team in Operations to mentor and develop a group of Customer Support Agents, driving service quality and efficiency. You will partner with cross-functional teams to enhance processes and outcomes. Join as a founding member to shape the team and customer experience while supporting rapid growth.
The role emphasizes hands-on coaching, performance management, and scalable processes in a fast-paced fintech environment across multiple regions.
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