Director of School Operations

Together | A Future Without Limits

KIPP New Orleans Schools (KNOS) is a non-profit network of 13 college/career-preparatory, public charter schools serving approximately 5,000 elementary, middle, and high school students, and over 2,000 alumni. While each of our schools is as unique as the community to which it belongs, we are united around a shared promise:
To build academically excellent schools that create unlimited opportunity for all students. For 20 years, we have a proven track record of preparing students for success in college, career, and beyond.

Together | A Future Without Limits

KIPP New Orleans Schools (KNOS) is a non-profit network of 13 college/career-preparatory, public charter schools serving approximately 5,000 elementary, middle, and high school students, and over 2,000 alumni. While each of our schools is as unique as the community to which it belongs, we are united around a shared promise:
To build academically excellent schools that create unlimited opportunity for all students. For 20 years, we have a proven track record of preparing students for success in college, career, and beyond.

At KIPP, you have the freedom to innovate and the support to grow. You never stop learning, and you’re part of a national network that’s leading the way in getting students from underserved communities to and through college, and beyond. As the largest charter school management organization in New Orleans, we serve nearly 15% of the city’s students, so we need passionate teammates to join us to make their impact re will YOU take us?

The Director of School Operations leads all non-instructional systems on a shared PreK–8 campus so that School Leaders and teachers can maximize student learning and culture. In partnership with the Regional Director of School Operations, School Leaders, and regional teams, the Director designs, runs, and continuously improves campus-wide operations—including budgeting and procurement, facilities and safety, transportation and food service, attendance and enrollment, HR/compliance records, family/staff communications, athletics logistics, and the master calendar/space allocation—ensuring an equitable, safe, and efficient experience across both schools.

Success is evidenced by protected instructional time and smooth daily operations, on-time/on-budget project delivery, 100% compliance on required processes and audits, campus resources allocated equitably, and progress toward attendance/enrollment targets with strong family and staff satisfaction.

• Strategy, Vision, & Operating Model
• Set a clear operations vision and annual priorities aligned to academic and culture goals.
• Define and continuously refine the school’s operating model, including RACI, decision rights, service level agreements (SLAs), and escalation paths.
• Establish goals, KPIs, and meeting cadences to monitor success across all operations functions.
• Lead cross-functional prioritization with the School Leader and key stakeholders to ensure alignment and focus.
• Monitor execution through dashboards, meeting rhythms, and deliverable tracking to ensure strong operational health and accountability.
• People Leadership & Team Management
• Hire, onboard, develop, and manage the school-based operations team.
• Set clear expectations, build team capacity, and hold team members accountable to high performance standards.
• Lead ongoing coaching and performance management through regular 1:1s, team meetings, and feedback cycles.
• Build a strong team culture focused on service, ownership, and continuous improvement.
• Financial Management & Resource Allocation
• Lead school-based budget strategy in partnership with the School Leader, ensuring alignment to strategic priorities.
• Establish and enforce purchasing controls, financial procedures, and audit standards.
• Monitor budget vs. actuals and proactively identify forecast risks.
• Drive corrective actions to ensure financial health and sustainability.
• Ensure readiness for all finance, audit, and compliance requirements.
• Core Operations Systems (Service Delivery)

• Define the front office…