Supervisor of Operations-Shipping

What We Are Looking For

Oversee and direct the daily warehouse, shipping, and terminal operations of a bulk liquid storage and handling facility to ensure the safe, efficient, and compliant receipt, storage, inventory management, and distribution of products. Coordinate closely with customers, carriers, and internal departments including EH&S, Procurement, Human Resources, Engineering, Commercial, and Accounting to support operational objectives and customer requirements. Ensure all activities are conducted in accordance with company policies, operational procedures, and applicable regulatory standards.

• Supervise, coach, and develop Warehouse Attendants and Operators to ensure safe, efficient, and compliant operations.
• Assign, prioritize, and monitor daily work activities, including interpreting work orders and allocating resources to meet operational requirements.
• Lead employee onboarding, training, performance management, career development, and corrective action processes in accordance with company policies and standards.
• Foster a culture of safety, accountability, teamwork, and continuous improvement throughout the terminal.
• Provide operational leadership during abnormal events, troubleshooting shipping and logistics issues and coordinating incident response and investigations as required.
• Ensure adherence to established quality standards, company policies, operating procedures, and site-specific requirements.
• Promote employee engagement through regular communication, coaching, and recognition of individual and team performance.

• Direct and coordinate all warehouse and terminal activities, including the receipt, transfer, storage, inventory management, and shipment of bulk liquid products.
• Maintain comprehensive knowledge of company policies, operating procedures, customer requirements, and applicable regulatory obligations to ensure safe and compliant operations.
• Execute operational activities in accordance with management directives, standard operating procedures, and business objectives.
• Organize and prioritize daily work activities while effectively balancing short-term operational needs with long-term projects and initiatives.
• Conduct regular field observations, operational audits, and Management by Walking Around (MBWA) activities to evaluate performance, identify gaps, determine root causes, and implement corrective actions.
• Identify and implement process improvements that enhance safety, productivity, reliability, customer service, and cost efficiency while supporting budget objectives.
• Monitor terminal equipment performance and assist with troubleshooting and coordination of maintenance activities to minimize operational disruptions.
• Support customer, regulatory, and internal audits by preparing documentation, facilitating inspections, and implementing corrective actions as needed.
• Ensure compliance with all applicable federal, state, local, and company regulations, policies, and procedures.
• Promote and maintain Good Manufacturing Practices (GMP) and quality assurance standards throughout terminal operations.
• Perform routine inspections and audits of production orders, inventory transactions, packaging operations, and shipping activities to ensure accuracy, quality, and compliance.
• Verify proper operation and calibration of filling and packaging equipment to ensure accurate product volumes and weights.
• Audit bulk and packaged product shipping processes to ensure adherence to customer specifications and transportation requirements.
• Provide leadership coverage for operational management roles as required.

• Actively contribute to the achievement of terminal goals and objectives by communicating progress, challenges, recommendations, and action plans to management.
• Maintain effective communication with terminal personnel to ensure alignment on priorities, operational requirements, and business objectives.
• Develop and maintain productive working relationships with customers, carriers, regulatory agencies, contractors, and internal departments, including EH&S, Human Resources, Commercial, Engineering, Procurement, Accounting, and Customer Service.
• Collaborate closely with EH&S and Human Resources personnel to support compliance, workforce development, and labor-related support.
• Develop and implement sustainable processes and procedures that eliminate recurring operational,…