Manager, Finance Operations Programs
Job in
New Orleans, Jefferson Davis Parish, Louisiana, 70123, USA
Listing for:
Entergy
Full Time
position
Listed on 2026-10-05
Job specializations:
-
Management
Risk Manager/Analyst, Regulatory Compliance Specialist
-
Business
Risk Manager/Analyst, Financial Compliance, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 120000 - 170000 USD Yearly
USD
120000.00
170000.00
YEAR
Job Description & How to Apply Below
Location: New OrleansJob Summary The Manager, Financial Operations Programs is responsible for the oversight, governance, and optimization of the Shared Services Financial Operations portfolio, including the Supplemental and Travel & Expense Programs (One Card and Storm Logistics Card). This role provides strategic leadership across the full program lifecycle, ensuring programs align with organizational objectives while delivering measurable improvements in operational efficiency, customer experience, cost savings, compliance, and risk mitigation.
As the leader responsible for these enterprise programs, the Manager oversees program strategy, governance, performance, operational excellence, and continuous improvement. The role is also accountable for designing, documenting, implementing, and testing internal controls that mitigate operational, financial, compliance, and fraud risks. Reporting to the Director, Finance Operations, this position serves as a key leader within the Finance Operations organization, developing high-performing teams while driving innovation and delivering exceptional service to internal stakeholders.
Key Responsibilities Team Leadership & People Management Lead, coach, and develop a high-performing team responsible for daily program operations. Foster a culture of accountability, engagement, continuous learning, collaboration, and operational excellence. Manage day-to-day team activities, including operational support, timesheet approvals, expense report approvals, performance management, employee coaching, career development, and succession planning. Model leadership behaviors that promote trust, adaptability, and cross-functional collaboration.Operational Governance & Risk Management Establish and maintain effective governance across all assigned programs. Design, document, implement, and periodically test internal controls to ensure regulatory compliance, financial accuracy, operational integrity, and fraud prevention. Identify, assess, and proactively mitigate operational and compliance risks. Develop and interpret policies, standards, and operating procedures, overseeing contract administration, compliance monitoring, financial systems optimization, and fraud prevention initiatives.Program Strategy & Ownership Own the strategic direction, governance, performance, and execution of the Financial Operations program portfolio. Translate strategic objectives into actionable initiatives that improve operational efficiency, customer experience, cost effectiveness, and risk management. Drive continuous improvements through technology, automation, analytics, and process optimization. Manage vendor relationships and partner with Procurement to negotiate contracts, monitor vendor performance, ensure contractual compliance, and maximize organizational value.Innovation & Continuous Improvement Identify and implement new products, services, technologies, and operational processes that improve business performance. Evaluate emerging opportunities that expand the Finance Operations service portfolio. Lead initiatives that increase program maturity, scalability, efficiency, and customer value. Champion continuous improvement methodologies and operational excellence across all assigned programs.Minimum Qualifications Education
- Bachelor’s degree in Accounting, Finance, Business Administration, Business Analytics, Operations Management, Auditing, or a related field (Advanced degree preferred).
- Equivalent combination of education and relevant experience may be considered.
Experience
- Seven (7) or more years of progressive experience in Financial Operations, Accounting, Finance, or related business functions.
- Three (3) or more years of leadership or people management experience.
- Demonstrated experience in financial operations, program management, internal controls, compliance, vendor and contract management, financial systems, and team leadership.
Knowledge, Skills & Abilities
Strategic thinker with strong business acumen and ownership mentality. Strong leadership, coaching, and team development skills. Excellent communication, stakeholder management, analytical, and problem-solving capabilities. Strong understanding of governance, internal controls, compliance, and risk management principles.
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