ACT TEAM LEAD

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Regular Full Time Management New Orleans, LA, US

9 days ago Requisition

Salary: $78,000.00 Annually

At Resources for Human Development (RHD) Metro ACT Team
, we believe individuals living with serious mental illness deserve access to compassionate, community-based support that promotes recovery, independence, and hope. We are seeking an experienced and mission-driven ACT Team Lead to provide clinical and operational leadership for our Assertive Community Treatment (ACT) program.

This leadership role combines direct clinical support, team supervision, regulatory oversight, and program management. The ACT Team Lead plays a critical role in ensuring high-quality services are delivered while supporting staff development, maintaining compliance standards, and promoting positive outcomes for the individuals we serve. A commitment to RHD values is essential.

The Metro ACT Team provides intensive, community-based mental health services designed to support adults living with serious and persistent mental illness. Through a multidisciplinary approach, the team delivers individualized treatment, rehabilitation, crisis intervention, and recovery-focused services directly in the community.

Our goal is to help individuals reduce hospitalizations, increase independence, strengthen community connections, and achieve meaningful recovery. Team members work collaboratively to meet people where they are and provide the support necessary to help them thrive.

• Competitive Compensation
• Daily Pay – Access Your Earned Wages Before Payday
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Company-Paid Training
• Clinical Leadership Experience
• Ongoing Professional Development
• Licensure Support and Continuing Education Opportunities
• Leadership Development Programs
• Opportunity to Shape Program Outcomes and Team Success

• Lead a multidisciplinary treatment team
• Support individuals living with serious mental illness
• Promote recovery, independence, and community integration
• Mentor and develop behavioral health professionals
• Improve the quality of life for individuals and families
• Join a mission-driven organization dedicated to person-centered care

As an ACT Team Lead
, you will:

• Provide clinical and operational leadership for the ACT team.
• Develop initial assessments and treatment plans for individuals admitted to the program.
• Evaluate consumers on an ongoing basis and coordinate treatment activities based on changing needs.
• Maintain a caseload and serve as the primary clinician for assigned individuals.
• Recruit, train, supervise, coach, and evaluate team members.
• Assist with personnel decisions, including hiring, performance management, and corrective action processes.
• Ensure staff are informed of program policies, procedures, and service expectations.
• Supervise and support staff in service coordination, community resource linkage, rehabilitation skill-building, peer support, and problem resolution.
• Ensure 24/7 crisis intervention coverage is available for program participants.
• Oversee medical record maintenance and regulatory compliance activities.
• Develop and maintain efficient staff scheduling systems.
• Partner with financial leadership to support fiscal viability, cost control, and revenue development.
• Complete additional responsibilities as assigned.

You may be a great fit if you are:

• Compassionate
• Strategic
• Accountable
• Collaborative
• Clinical Leadership-Oriented
• Solution-Focused
• Organized
• Committed to Recovery-Focused…