Team Member Experience, Communications and Community Relations Partner; Caesars Orleans

Team Member Experience, Communications and Community Relations Partner (Caesars New Orleans)

New Orleans, LA, United States (On-site)

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WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission : "Create the Extraordinary"
Our Vision : "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values : "Blaze the Trail, Together We Win, All-In on Service"
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

The Team Member Experience, Communications & Community Relations Partner is responsible for driving internal communications, employee engagement, recognition programs, and community outreach initiatives for Caesars New Orleans. This role ensures a highly engaged workforce, strengthens the company’s presence within the Greater New Orleans community, and supports organizational culture through strategic communication, events, and partnerships. The position collaborates with leadership, departments, and community stakeholders to enhance employee satisfaction, promote brand reputation, and achieve property and corporate goals.

Employee Engagement & Internal Communications

Oversees and executes internal culture and engagement initiatives to support property goals and improve employee satisfaction scores

Develops and maintains the Engagement and Communications Calendar

Designs and coordinates property-wide employee recognition programs and engagement initiatives

Plans and executes small- and large-scale employee events in coordination with internal departments and external vendors

Creates and distributes internal communications, ensuring timely and effective messaging across the property

Monitors and manages internal communication channels (bulletin boards, email communications, announcements, employee activities, etc.)

Serves as a resource for employee questions and HR-related communication needs

Partners with leadership to plan engagement activities and recognition events

Drives participation in the annual All-In We Win Survey and other engagement surveys, with a focus on improving year-over-year scores

Ensures timely execution and follow-up of pulse surveys and employee round tables

Community Relations & Outreach

Develops and implements strategic community relations plans aligned with corporate and property objectives

Builds and maintains strong relationships with community organizations, educational institutions, and local stakeholders

Serves as a liaison between Caesars New Orleans and the community

Identifies and coordinates employee volunteer opportunities (e.g., HERO initiatives) to enhance community involvement

Develops and manages community event calendar and tracks volunteer participation and impact

Oversees administration of charitable contributions, grassroots initiatives, and community campaigns

Represents Caesars New Orleans at community events, boards, and external engagements

Partners with organizations focused on diverse and underserved populations to support employment and procurement opportunities

Ensures compliance with all applicable community-related obligations, agreements, and corporate initiatives

Manages community relations reporting, tracking, and database administration

Collaborates with Marketing to highlight community contributions and initiatives

Project Management & Operations

Manages multiple engagement and community projects, ensuring timelines, budgets, and deliverables are met

Coordinates materials, event logistics, vendor relationships, and supplies for engagement and community initiatives

Supports HR and leadership teams with engagement, recruiting, and employee relations initiatives as needed

Maintains accurate…