RN Operations Manager: Acute Care Operations

Your job is more than a job.

At LCMC Health we help you to lean into your calling by leaning in with you, ensuring you have the resources to do your job as only you can. And that begins with receiving the support you need to thrive and grow, which looks different for each person. Living out our commitment to inclusion requires providing benefits that are as diverse and unique as our workforce.

It’s a responsibility we take seriously. Because we don’t just serve the New Orleans community—we’re at the beating heart of it. Whether by offering community health services or making medical innovations more accessible, LCMC Health is bringing a culture of wellness to the communities that matter to you. When you know you’re making an authentic impact, you give a little extra to every day—as a person, with your team, in your community—and that’s one of the reasons why you’ll be a perfect fit at LCMC Health, where giving a little something extra is at the heart of everything we do.

The RN Clinical Manager is responsible and accountable for the delivery of safe, effective, direct, and indirect patient-centered care through the continuum of nursing care. This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

• Leadership – Promotes the mission, vision and values of the organization. Assists in managing associated areas both operationally and fiscally. Maintains a close working relationship with other hospital managers and serves on committees to provide efficient and safe patient care.
• Quality and Safety – Manages and coordinates quality assurance program improvement on the assigned unit. Completes and follows up on safety reports regarding employee/patient injury and any unusual occurrences with the department.
• Financial Optimization – Participates in planning of the associated areas operational, capital, and staffing budget. Assists the personnel in evaluating practice and creating strategies for further improvement. Observes cost containment practices.
• Patient Care/Experience – Incorporates and assists personnel with assimilating evidence-based practices into patient care. Verifies that the personnel provide safe patient care in the area managed. Assists in updating policies and procedures. Maintains a good and cooperative working relationship with physicians, departments, and staff. Always maintains and ensures patient confidentiality.
• Employee Engagement/Management – Supervises and evaluates staff work performance in terms of patient care, staff relations, and efficiency of service. Supervises daily and monthly staffing and supports accurate time‑keeping policies. Evaluates new employees through probationary performance review for permanent status. Coordinates orientation of all new employees. Assists with interviewing, hiring, counseling, and termination of employees.

• 5 years of experience in professional nursing.
• Registered Nurse License from the Louisiana State Board of Nursing (LSBN).
• Basic Life Support (BLS) certificate from the American Heart Association.

• Does this position formally supervise employees? Yes

• Light physical requirements – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly.

• Sitting – Frequent (36‑66% of day)
• Standing – Frequent (36‑66% of day)
• Walking – Occasional (0‑35% of day)
• Lifting floor to waist level: 0‑10 lb – Occasional (0‑35% of day)
• Lifting floor to waist level: 10‑20 lb – Occasional (0‑35% of day)
• Lifting floor to waist level: 20‑50 lb – Occasional (0‑35% of day)
• Lifting floor to waist level: 50‑100 lb – Occasional (0‑35% of day)
• Lifting floor to waist level: 100+ lb – Occasional (0‑35% of day)
• Lifting waist level and above: 0‑10 lb – Occasional (0‑35% of day)
• Lifting waist level and above: 10‑20 lb –…