RN Clinical Coordinator

Description

The Clinical Coordinator RN carries out all physician-ordered treatments and hands-on patient care within Outpatient Services, applying the nursing process to assess, plan, implement, and evaluate care for patients receiving infusions, injections, line care, wound care, catheter care, and other outpatient treatments. The Clinical Coordinator RN serves as the clinical team lead for the department, organizing daily patient flow, escalation pathways, and readiness of the patient care area, and leads the Endoscopy service line, including team organization, patient screening/preparation, and coordination with pharmacy and ancillary departments.

This role requires sound clinical judgment and the ability to independently recognize and respond to changes in patient condition, including adverse reactions and medical emergencies, in a setting where a physician is not present at all times.

• Correctly identifies the patient prior to initiating infusion therapy or any ordered treatment, consistent with hospital patient identification policy.
• Inserts, manages, and monitors intravenous catheters and vascular access devices, including implanted ports and PICC lines, precisely and safely.
• Collects routine laboratory specimens as ordered.
• Assesses patients throughout infusion therapy and other treatments for signs of adverse reactions, including anaphylaxis, and responds appropriately and promptly, including initiation of emergency protocols when indicated.
• Documents medications administered, vital signs, side effects, and the patient's response to treatment accurately and in a timely manner in the electronic medical record.
• Evaluates and manages patients within Outpatient Services through consistent application of the nursing process.
• Supplements advanced nursing care through the performance of treatments and procedures as ordered and as indicated by patient condition.

• Stocks and flips treatment rooms between patients, ensuring rooms are clean, supplied, and ready for the next patient.
• Administers medications and stocks/maintains the medication cart, including routine inventory and par-level checks.
• Checks and maintains the crash cart per hospital policy and schedule.
• Completes incident reports as needed and serves as the department's lead point of escalation for patient care concerns.
• Maintains and troubleshoots infusion equipment, including IV pumps, ensuring proper function prior to and during patient use.

• Serves as the RN lead for the Endoscopy service line, organizing the care team and assigning roles and responsibilities for scope days.
• Medically screens and prepares patients in advance of scope procedures, including providing pre-procedure instructions and confirming the patient has arranged a ride/support person.
• Provides patient education related to endoscopy preparation, the procedure itself, and post-procedure expectations.
• Coordinates with pharmacy and ancillary departments to confirm availability and support for scheduled scope days.
• Confirms procedural readiness and equipment/supply availability prior to scope day.
• Monitors patients receiving procedural sedation during endoscopy in accordance with hospital moderate sedation policy, including pre-sedation assessment, continuous monitoring, and discharge readiness criteria.
• Provides discharge education and assists the patient to their disposition destination following endoscopy and other outpatient procedures.

• Collaborates with physicians, nurse practitioners, physician assistants, and other members of the healthcare team to coordinate safe, effective patient care.
• Communicates patient history, current assessment findings, clinical status, and response to care clearly and in a timely manner to the appropriate members of the care team.
• Serves as the point of clinical escalation for the Outpatient Services Technician and Outpatient Access Specialist regarding order clarification and patient care concerns.
• Cross-trains in the Outpatient Services Technician role to provide coverage as needed.

• Educates patients and their support persons/caregivers regarding infusion medications, premedications, ordered treatments, and post-procedure or post-infusion care.
• Educates self, department staff, and peers regarding infusion medications, treatment protocols, and best practices in outpatient nursing care.

• Responds to medical emergencies according to hospital policy.
• Advocates for patient safety and quality of care by recognizing and reporting unsafe practices, changes in patient condition, or deviations from standards of care.
• Follows the hospital's established chain of command to escalatethe concerns related to patient safety, staffing, clinical decisions, or unsafe practices when issues are not resolved at the point of care.
• Supports a culture of safety by reporting concerns,…