Quality Assurance Manager

Date: May 4, 2026

At Gerdau, we empower our people to grow, thrive, and make a difference—together. With a culture built on trust and teamwork, we offer meaningful work, continuous development, and opportunities to shape your future. We invite you to come work with us, where your contributions are valued, your voice is heard, and your career is forged with purpose.

Responsible for the leadership and direction of employees involved in quality assurance, laboratory analysis, physical testing, customer technical service, product development, and end-application for the Steel Mill Division. At the mill's discretion, may also lead and direct scheduling and billet handling functions.

• Indirect reports up to 30 in span of control
• Annual production 300,000–3 million tons

The Quality Assurance Manager is primarily responsible for ensuring production adherence to customer specifications and accepted standards. The incumbent assists the corporate sales group with product applications and recommendations and handles all product quality issues for the assigned steel mill. The incumbent also ensures the mill’s continuing compliance with the Gerdau Business System (GBS). The Quality Assurance Manager reports to the VP & General Manager, with a dotted line to the Director of Corporate Quality.

Reporting to the incumbent will be Routine Facilitators, Improvement Facilitators, Product Metallurgists, Lab Technicians, Schedulers, and Billet Yard Personnel, depending on mill requirements. The number of direct and indirect reports will vary by location.

The incumbent should possess in-depth knowledge of testing techniques and analytical procedures related to product quality, metallurgical requirements and standards for steel products. The incumbent should be familiar with chemical, mechanical, and metallurgical analysis and relevant testing equipment. Must have demonstrated understanding of quality control and process control techniques, investigation processes and reporting. Will be responsible for procedures and practices related to computer systems including local MES (Manufacturing Execution System), SAP, and location‑specific applications.

Qualifications for this position include a bachelor’s degree from an accredited institution in metallurgy or materials science with a minimum of 7 years of related steel mill experience. Knowledge in the product application area is required, along with strong interpersonal skills. Demonstrated success with supervision and people development strongly preferred.

The Quality Assurance Manager is responsible for the chemical analysis and mechanical testing of each batch for adherence to company and customer standards. Investigates discrepancies in the quality of product. Meets with customers to discuss product adherence to specifications and application and support of quality functions. Develops and presents effective recommendations to operating departments on metallurgical issues. The incumbent, working in conjunction with the Melt Shop and Rolling Mill leadership, establishes standard practices and procedures.

Process changes are approved by the Quality Assurance Manager. The incumbent works closely with Operations in resolving quality issues and in developing new products without compromising quality or safety. The incumbent manages interdisciplinary teams and has accountability for the interests of all parties in creating and modifying work procedures and equipment.

The Quality Assurance Manager also acts as a liaison with customers, quality inspection firms and external agencies to ensure compliance with all quality requirements. May be required to visit jobsites or independent testing facilities to ensure compliance. Investigates quality failures, determines root causes, and recommends corrective actions. The incumbent calls on customers with sales personnel to resolve customer complaints or determine the feasibility of making new products.

As requested, may assist other Gerdau locations in resolving quality issues. Shares best practices through participation in the Knowledge Management…