Technical Services Manager-Concrete

Builders Supply, A CRH company, is a leading supplier of ready mixed concrete, reinforcing steel, and building materials in Louisiana. Our focus is to provide quality products and reliable customer service with a safety-first mindset. We consider our employees our greatest strength and we make it our priority to invest in their development and well-being. When you work for Builders Supply, you are helping to support and build the infrastructure of Louisiana.

As a Technical Services Manager for Ready-Mix concrete in the Shreveport area, you will play a key role in ensuring the quality in the production and placement of ready-mix concrete. This role is critical in maintaining the reputation of the company as a reliable supplier of high-quality products. It involves a combination of technical expertise, attention to detail, regulatory knowledge, and strong communication and leadership skills.

• Overseeing, developing, and implementing quality control procedures and standards for ready-mix concrete production. This involves conducting regular tests, inspections, and analyses to ensure that the concrete meets industry specifications and customer requirements.
• Designing and maintaining testing protocols for various properties of ready-mix concrete, such as slump, air, unit weight, temperature, and compressive strength. Ensuring that all equipment and instruments used for testing are properly calibrated and functioning accurately.
• Staying up to date with city, state, and government standards related to producing ready-mix concrete. Ensuring that the ready-mix plants comply with regulations and that all necessary certifications are obtained and maintained.
• Keeping detailed records of test results, inspections, and quality control measures. Generating reports to provide evidence of compliance and product quality to internal stakeholders and regulatory authorities.
• Collaborate with suppliers to ensure that the ready-mix concrete being delivered meets the required quality standards. Communicating any issues or concerns regarding product quality and working together to address them.
• Identify opportunities for process improvement to enhance the quality of the products and efficiency of operations. This might involve implementing new testing methods, optimizing storage conditions, or recommending equipment upgrades.
• Train and manage a team of technical services representatives responsible for carrying out various testing procedures at the plants, labs, and project sites, ensuring that the team is well-trained and competent in their roles.
• Collaborate with other business departments, such as operations, maintenance, safety, and sales, to ensure a holistic approach to quality control and overall plant operations.
• Engage in continuous learning and professional development to stay current with advancements in concrete technology, technical service methods, and industry best practices.
• Effectively communicate with internal teams, suppliers, customers, and regulatory agencies to provide information about quality control processes, test results, and compliance.
• Complete all paperwork and reports required by the company in a timely manner.
• Review timecards and monitor attendance. Adhere to and positively communicate all company policies.
• Regular and predictable attendance is required.
• Other duties as may be assigned.

• Bachelor’s degree in Construction Management, Civil Engineering, Structural Engineering, Materials Engineering, or other engineering fields will also be considered based on relevance.
• Minimum of 7 years in concrete or concrete products quality control required.
• Minimum 2 years of experience managing a team of 2 or more, preferred.
• Proven ability to understand technical aspects of concrete design and production.
• Strong interpersonal skills, including effective communication and conflict resolution.
• Strong mentoring and coaching skills.
• Computer skills in Word, PowerPoint, and Excel. Preferred experience in concrete design programs.
• Relative NRMCA or ACI certifications are preferred.
• Experience dealing with DOT preferred.

• An inclusive culture that values opportunity for growth, development, and internal promotion.
• Competitive base pay.
• Medical, dental and disability benefits programs.
• Group retirement savings program.
• Health and wellness programs.

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Builders Supply, A CRH Company, is an Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender…