Quality Specialist

Job Description

At Black Box, quality is not an afterthought—it’s built into everything we do. The Quality Analyst plays a critical onsite role ensuring Black Box projects meet or exceed industry codes, client expectations, and internal Quality Management System (QMS) standards. This position serves as the site-level quality point of contact, partnering with field teams, leadership, clients, and subcontractors to embed quality into daily execution from project start through closeout.

At Black Box, quality is not an afterthought—it’s built into everything we do. The Quality Analyst plays a critical onsite role ensuring Black Box projects meet or exceed industry codes, client expectations, and internal Quality Management System (QMS) standards. This position serves as the site-level quality point of contact, partnering with field teams, leadership, clients, and subcontractors to embed quality into daily execution from project start through closeout.

If you are detail-driven, technically minded, and passionate about continuous improvement in high-impact construction environments, this role offers the opportunity to shape quality outcomes that matter.

• Make safety the top priority by following all Safe Work Practices, company Safety Programs, and client site policies to ensure accident‑free operations every day.
• Promote and model Black Box Core Values to strengthen company culture and project execution standards.

• Serve as the site-specific Black Box quality “point person,” overseeing execution of quality program elements throughout the full project lifecycle.
• Develop, implement, deploy, and train the Black Box Quality Management System (QMS) in alignment with corporate program structures and site requirements.
• Develop and execute a QA tactical implementation plan that promotes quality awareness and drives consistent behaviors across the site.
• Confirm all quality-related activities comply with industry codes, client requirements, and general contractor standards.

• Monitor and inspect operations impacting quality to verify compliance with customer, industry, and internal standards.
• Coordinate and perform timely quality inspections based on production status and risk assessment aligned to the project schedule.
• Issue, document, track, and collaborate with project teams to close nonconformance reports (NCRs); analyze trends to identify recurring issues.
• Conduct corrective action verification audits for nonconforming work.

• Train and coach QA Specialists and internal project staff on effective quality integration within daily workflows.
• Facilitate quality-focused communication with internal teams, subcontractors, clients, and external partners to proactively prevent issues.
• Collaborate with Black Box program leaders and client/GC representatives to integrate applicable quality requirements into both Black Box QMS and customer quality programs.

• Partner with subject matter experts to develop technical installation standards, procedures, and quality documentation.
• Develop, maintain, and deploy quality tools that reinforce a strong quality culture across the jobsite.
• Generate and analyze quality data and metrics to measure performance, assess risk, and support informed decision-making.
• Ensure quality standards, processes, and updates are clearly communicated to all relevant stakeholders.

• Strong understanding of construction quality principles, industry codes, and client quality expectations.
• Proven ability to lead quality initiatives in…