Store Operations Associate

Responsibilities

In your role at Cube Smart Self‑Storage, you will manage and maintain stores within your district, requiring both customer service and property maintenance skills.

• Develop customer relationships by identifying storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interact face‑to‑face with customers, provide excellent service, and build rapport.
• Meet monthly sales goals and metrics.
• Walk the property to perform daily operational tasks including lock checks and showing units to customers.
• Work independently and on a team to rent units, sell store merchandise, manage the leasing process, accept payments using the POS system, complete daily bank deposits, and make courtesy calls regarding late payments.
• Perform physical tasks such as daily property walks, cleaning units and grounds, opening/closing storage doors (up to 50 lbs.), mopping, sweeping, changing light bulbs, cleaning storage units, and other facility upkeep.
• Maintain a clean and safe storage facility to meet company guidelines (clean restrooms, neat landscaping, tidy storage doors, decluttered office space).

• Positive and outgoing personality with a passion for helping people.
• Experience delivering high‑quality customer service to a diverse customer market.
• Self‑driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• Ability to work Saturdays and potentially Sunday hours.
• Access to a personal vehicle, valid driver’s license, and up‑to‑date insurance.
• Physical ability to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
• Authorized to work in the U.S. without current or future sponsorship.

• Work/Life Balance:
  Primarily daytime hours with potential Sundays off.
• Competitive hourly pay from day one.
• Paid Time Off that grows with tenure.
• 401(k) match.
• Health and dental benefits plus Health Savings Account contribution up to $1,200 for a family.

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.