Shift Leader Smoothie King

Job Purpose:

Shift Leads serve as the Team Leader, helping Guests meet their fitness and nutrition goals and providing guidance to Team Members when General Managers are not in the store.

• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Flexible Scheduling
• Career Opportunities
• Weekly Pay
• Bonus Opportunities
• Referral Program

Delegation:
Ensures deployment maps are in use and all Team Members understand assigned stations to maintain efficient store operations. Assists in Team Member management during scheduled shifts.

Drive For Results:
Supports and adheres to company standards for operations, marketing/communications and brand identity. Encourages Team Members on shift to exceed goals and complete all checklist tasks.

Ethics and Values:
Lives and promotes the culture, values, vision and mission of Smoothie King. Exemplifies operational standards to Team Members when completing tasks around the store.

Guest Focus:
Is responsible for product and Guest Service experience. Ensures Guests purpose is met when smoothies are ordered. Greets and engages with the Guest to provide a friendly experience. Ensures self and team on shift demonstrate “Guest comes first” attitude.

Self-Development:
Is willing and looking to take on new tasks outside of their role.

Time Management:
Shows up on time for work. Talks through checklist tasks with Team Members that need to be completed during the shift.

• Ability to lead both by example and direction in a fast-paced environment.
• Ability to keep the store clean and follow food safety regulations.