Account Manager

Formerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading e‑commerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways – driving improved performance, productivity, reliability, and sustainability.

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Formerra leads in the market with the following key capabilities:

• Problem‑solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility
• Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands
• Integrated, long‑standing relationships with leading, global suppliers
• Unparalleled and highly specialized technical, processing, and design support
• Regulatory‑compliant material support and expertise

The Account Manager is a key contributor within Formerra’s European sales organization, responsible for driving sales, margin, and volume growth while managing strategic accounts and developing new business opportunities. Reporting to the European Regional Director, this role partners closely with customers, suppliers, and internal teams to execute growth strategies across a diverse portfolio of products, technologies, and applications. Success in the role requires strong relationship management, commercial acumen, and the ability to influence stakeholders at all levels, supported by proficiency in Salesforce, Tableau, and SAP.

Based in Central Europe, the position involves up to 60% travel to support in‑person customer engagement, with ongoing training provided to support continued development and performance.

• Drive profitable revenue growth through strategic new business development and expansion of existing accounts.
• Deliver gross margin performance in line with company targets and overall commercial objectives.
• Execute a disciplined, customer‑centric sales approach, leveraging established tools (e.g., scorecards, business reviews, EVE, high/wide/deep strategies, and funnel management).
• Identify, develop, and close new business opportunities aligned with long‑term growth priorities; maintain accurate and current CRM data.
• Maintain and grow key accounts by proactively assessing customer needs, competitive dynamics, and market opportunities.
• Develop and execute strategic account plans, building relationships across all levels of customer and internal organizations.
• Conduct proactive prospecting, including cold calling, to generate leads and expand market presence.
• Collaborate with marketing and provide feedback on campaigns, resource needs, and emerging opportunities.
• Partner with channel partners to effectively close business in line with customer purchasing requirements.
• Contribute to short‑ and long‑term planning, including monthly and annual forecasts, sales targets, and budget commitments.
• Apply sound commercial judgment in product selection, pricing strategies, and customised solutions to maximise competitiveness and profitability.
• Negotiate pricing and terms to meet margin objectives while supporting strategic account growth.
• Act as a trusted advisor to customer leadership, delivering insights and tailored Formerra solutions.
• Provide regular updates to leadership through activity reporting and ongoing communication.
• Represent Formerra at industry events, trade shows, and customer engagements as needed.
• Collaborate cross‑functionally with Technical, Customer Service, and Supply Chain teams to ensure customer satisfaction and fulfillment.
• Recommend enhancements to product and service offerings based on market intelligence and competitive analysis.
• Uphold company policies, including the Code of Conduct and expense…