Inside Sales Representative Junior – Account

Our mission and customers:

We are creating the freedom for SMEs to succeed by delivering Europe’s leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture).

Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn’t a program;
It’s who we are. We’ve built a discrimination‑free hiring process because the best teams are built on merit.

AI is deeply embedded in how we work. Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

As our Inside Sales Representative Junior – Account Growth, you’ll help newly created businesses get more value from Qonto at one of the most important moments in their journey: right after company creation.

You’ll reach out to entrepreneurs who have recently created their company through Qonto, understand what they need next, and guide them toward the right Qonto plans, financial tools, add‑ons, and partner solutions. This is a real Sales role, combining high‑volume execution, customer discovery, pipeline ownership, and revenue impact.

You’ll report to Yannick Davillé, our Sales Lead based in Barcelona.

• Own your pipeline from first contact to close: Reach out to newly created businesses by phone and email, manage your opportunities in Salesforce, follow up with discipline, and make sure every customer has a clear next step.
• Run structured discovery conversations: Understand each customer’s business situation before pitching anything — their activity, maturity, priorities, and operational needs — then recommend the most relevant Qonto solution.
• Present and close relevant offers: Drive the full Sales conversation around Qonto plans, Financial Tools, partner offers, and complementary products, always matching the right offer to the right customer need.
• Maintain strong activity standards: This is a high‑volume Sales role. You’ll manage a sustained daily call and email cadence, with an expected rhythm of around 2 hours of customer calls per day, while keeping conversation quality high.
• Help build the team’s playbook: Share recurring objections, customer feedback, product insights, and segment signals with your Team Lead, peers, and Sales Enablement to help shape this new Account Growth scope.

• A first Sales experience behind you: A 6‑month internship, apprenticeship, or first Sales role is enough — ideally in outbound, SDR, BDR, business development, upsell, or another call‑heavy Sales environment.
• Comfort with volume and repetition: You enjoy speaking with customers, you can handle a high number of calls, and you know that consistency, resilience, and daily execution are key to building strong Sales foundations.
• A consultative instinct: You ask questions before you pitch. You listen, understand the customer’s context, and use discovery to make your recommendation simple, relevant, and useful.
• CRM and follow‑up discipline: You log your activity, keep your pipeline clean, manage reminders, and follow up properly. You understand that great Sales execution also depends on strong operational habits.
• Fluency in French and professional English: You’ll work with French‑speaking customers, so fluency in French is required. English is needed for internal communication, with a B2 level expected.

• A real Sales role from the start: You won’t just support or shadow the team. After your ramp‑up, you’ll own your pipeline, your customer conversations, and your revenue targets.
• A fast‑learning Sales environment: The Company Creation segment gives you a high frequency of customer…