LN Venues, Senior Special Events Sales Manager - House of Blues New Orleans

Job Summary:

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

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WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Aggressively ensure that revenue is generated in accordance to individual sales quota established by DOS and track financials per market segment, per month and per quarter Assist DOS in creating annual sales plans for each market segment;
Convention, Association, Incentive, Tour &Travel, Social, Local, Corporate; SMERF, DMC, etc.

Meet and exceed individual sales goals Consistently fulfill sales call quotas and required tracking protocol Complete understanding of competitive set as well as key points to sell against such venues Handle initial phone call and electronic inquiries in a timely manner (within 24 hours) Develop a complete, comprehensive targeted list of companies/organizations within assigned categories Build, maintain and target client database (from internal and external sources): convention business, tour operators, meeting planners, party planners, corporate, social, concierges, non-profit, fundraisers, DMC’s, etc.

Develop and maintain positive relationships with Convention & Visitors Bureau, professional organizations, local chambers of commerce, local hotels and vendors Help to ensure optimal perception of the venue within the community as well as within professional organizations Maintain Live Nation Standards for policies and procedures as outlined in the Code of Conduct and Employee Handbook With DOS, ensure and monitor that all required reports (SEO’s, monthly calendar, contacts made, forecasting, trackers, financial rectification, ROME flashes, initiatives, etc.)

are fulfilled and distributed in a timely manner for proper planning Maintain accurate event financial records and adhere to required departmental and organizational processes/protocol Generation of proposals Generation of Special Events Orders Contract negotiations Generation of contracts Post-event correspondence Supply requisitions Client relations Maintain and communicate current event information on talent calendar Ensure accurate file maintenance (Caterease and Rome) Working knowledge and expertise in use of Caterease, Cendyn, Exact Target, Rome, Hoovers, etc.

Management of software programs affiliated with the department;
Caterease, Cendyn, Exact Target, Rome, Hoovers, etc. Understanding of all operational department responsibilities, capabilities and limitations, to smoothly ensure maximum guest satisfaction, event execution and operational communication Ensure staffing levels are fulfilled by the Logistics Manager

Solicit new and existing clients to meet / exceed budgetary sales expectations Create internal/external promotional programs and track results Fulfill expectations outlined within the strategic monthly sales plan, monthly initiatives, SMART plan, annual goals, competitive analysis and other reports requested / required Develop sales strategy for defined market segments, industries & conventions Build and maintain client database(s) in Caterease & Exact Target Actively solicit business through local civic and business organizations (Convention Bureau, Chamber of Commerce, MPI, HSMAI, ISES, PCMA etc.)

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