Sales Director – Small Commercial

• Lead a team of Sales Executives to achieve sales targets and operate within Travelers' Vision and Values
• Coordinate sales planning and quarterly performance reviews
• Foster high performance, continuous learning, and proactive initiative
• Oversee advanced sales strategies to expand and manage the assigned territory and drive profitable growth
• Develop business strategy, annual plans, and manage territorial performance using performance metrics
• Conduct agency diagnostics, identify growth opportunities, facilitate strategic appointments, and nurture agency relationships
• Manage point-of-sale success, sales plan effectiveness, and customer satisfaction
• Oversee prospecting, onboarding, and performance goals for new agencies while providing training and support
• Conduct in-person office visits to strengthen key partnerships
• Influence agency partners through communication, negotiation, and leadership
• Collaborate with Product, Underwriting, Operations, and other internal teams
• Build partnerships to identify and initiate multiple product solutions at the account level
• Monitor competitor products and market trends and provide competitive intelligence and distribution channel insights
• Represent the territory at agency council meetings and support strategic broker relationships
• Use Travelers' systems, platforms, data, and analytics to guide sales decisions and measure performance
• Analyze markets, distribution channels, and product offerings to identify gaps and opportunities
• Ensure the team leverages AI technologies to optimize processes, decision-making, and innovation
• Perform other duties as assigned

• Bachelor's degree in sales, marketing, business, or related field
• Eight or more years of insurance marketing and sales or related experience
• Experience managing and growing a high-value book of business
• Experience developing and executing successful sales strategies
• Experience conducting comprehensive agency diagnostics
• Proficient use of advanced data and analytics
• Four or more years of leadership and management experience
• Certified Insurance Counselor (CIC) or willingness to pursue
• Expert knowledge of Travelers products and the Property & Casualty marketplace
• Exceptional influencing, communication, and negotiation skills
• Ability to build and maintain relationships with diverse internal and external stakeholders
• Advanced skills in agency appointment
• Ability to define goals and priorities and energize others to meet them
• Expert organizational skills for managing complex tasks and priorities
• Goal-oriented focus on sales targets and business objectives
• At least five years of professional sales experience within the insurance industry
• At least two years of leadership and management experience
• Must live in the managed territory
• Ability to travel up to 50% of the time

Demonstrates expertise in developing and executing sales strategies, managing high-value books of business, and leveraging data analytics to drive performance. Proven ability to lead teams, build relationships, and influence stakeholders within the insurance industry.

• Sales Strategy Development
• Leadership and Management
• Insurance Marketing Experience
• Data Analytics Proficiency
• Certified Insurance Counselor (CIC)

• Sales Planning
• Performance Metrics Management
• Agency Diagnostics
• Advanced Data Analysis
• Agency Appointment Skills
• Market Trend Analysis
• Product Knowledge
• Sales Target Achievement
• Business Strategy Development
• Customer Satisfaction Management

• Influencing Skills
• Communication Skills
• Negotiation Skills
• Relationship Building
• Organizational Skills

• Certified Insurance Counselor (CIC)

• Insurance Industry
• Property & Casualty Marketplace
• Sales Targets
• Agency Relationships
• Distribution Channels

• Travelers' Systems
• Data Analytics Platforms
• Sales Performance Tools
• AI Technologies