Juvenile Detention Counselor ; Class Code 6028

job summary

the position involves direct supervision of juvenile offenders in a detention facility, ensuring their safety, security, and transportation to medical, criminal justice, social services, and judicial facilities. Responsibilities include intake interviews, searching, transporting, restraining, escorting detainees, conducting institutional security patrols, and reporting during storms and other emergencies. The role requires shift work, high tolerance to stress, and a commercial driver's license during the probationary period.

• supervise juvenile offenders in a highly structured environment.
• conduct intake interviews, searches, and transport detainees to required facilities.
• perform restraining and escorting duties with a focus on safety and security.
• conduct institutional security patrols and checks.
• report duty during storms, emergencies, and other critical situations.
• maintain shift work schedule and respond to shift change requests.

• minimum age of 21 years.
• high school diploma or ged equivalent.
• at least 18 months of paid, full‑time experience in at least one of the following areas:
  • correctional or detention facility
  • youth mentoring program
  • residential group home
  • mental health or substance abuse treatment center
  • school floor monitor or resource officer
  • probation or parole officer
  • teacher or paraprofessional in alternative education
  • security guard (private or public)
  • law enforcement officer
  • social service position involving case work, victim advocacy, family engagement, trauma recovery, child abuse investigation, or court liaison
  • military position with major responsibilities in counseling, social work, human services, teaching, military police, or security
• volunteer or internship experience with a recognized agency in juvenile detention is acceptable at the rate of 40 hours of experience per week of work.

• commercial driver's license required during the probationary period.
• hearing that chauffer's license may be required for human services department employees during probation.
• one year probationary period with required urinalysis and psychological/psychiatric evaluation.
• shift differential premium available for 3 pm–11 pm and 11 pm–7 am shifts.

the city of new orleans is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, age, physical or mental disability, sexual orientation, creed, culture, or ancestry. Requests for alternate format or accommodations should be directed to shana parker at (504) 658‑3516 or tty/voice at (504) 586‑4475 or (504) 658‑4020.