Repair, Maintenance & Service Technician

KEY RESPONSIBILITIES

As a Service Technician, you will deliver exceptional customer service in the field in order to troubleshoot, diagnose, and repair commercial cooking, refrigeration, and/or HVAC equipment.

• Defines service problems, collects data, establishes facts, and draws valid conclusions about the work needing to be performed
• Consults with the operator to order approved parts if they are not already on the truck
• Installs all parts ordered for the restaurant in a timely and professional manner and in line with company expectations
• Repairs electrical equipment and control circuits, replaces faulty electrical switches and repairs refrigeration equipment
• Complete Preventive Maintenance on HVAC systems (package and split systems) as well as commercial kitchen equipment including refrigerators, ovens, fryers, and emergency repairs, installations and removals
• Complete in-store training of general manager on proper cleaning and daily maintenance of equipment
• Identify operating challenges that lead to equipment failure in restaurants
• Effectively manages time and resources to control costs, enhance efficiencies, and meet restaurant commitments
• Completes written work orders and inventory checklists
• Maintains a neat and orderly truck, along with accurate part and tool inventory

• High School Diploma or equivalent HVAC, Refrigeration and HVAC certifications
• Valid Driver’s License and an acceptable driving record
• Minimum of 3 years technical experience with repairs to commercial HVAC, Refrigeration, Hot Side and Cold Side Kitchen Equipment, or formal training/military service
• Ability to diagnose and repair commercial refrigeration systems including but not limited to light commercial equipment; package and split HVAC systems
• Willingness and ability to perform On-Call and emergency after-hours duties as needed to ensure service coverage
• Successfully pass post offer pre-employment drug screen and criminal background check in order to comply with Act 34
• Detail-oriented and possess the ability to communicate (written and verbal) with owner/operator
• Self-motivated with the proven ability to prioritize and work within our proven model
• EPA Universal Certification
• CFESA Certification Certified to work on Marshall Middleby and Lincoln ovens

• Receive a company service vehicle and fuel card or monthly vehicle allowance
• Cell Phone Allowance
• Competitive benefits package – Blue Cross Blue Shield of Louisiana Health Insurance
• Company provided large/major tools and equipment

Pay Range – $20-$25 per hour