Utility Foreman

JOB SUMMARY/PURPOSE

The Utility Foreman, for Gas Service is responsible for managing field operations, work logs and projects to ensure safety, efficiency, and compliance with regulations. This role supports crews with planning and executing installation of gas meters and special projects, while completing complex work orders and routine tasks through Oracle Field Service. Duties include maintaining equipment and supplies, adhering to safety policies, responding to emergency callouts, and working extended hours in adverse conditions as needed.

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Plan, schedule, assign, manage, and monitor work for Service activities. Coordinate with contractors, customers, and internal gas departments for addressing any issues or complaints, ensuring exemplary customer service.
• Ensure all work meets company standards and regulatory requirements while ensuring all workmanship complies with Delta Utilities’ safety guidelines, practices, and procedures.
• Participate in PHMSA/DNR/OPS audits in support of Field Operations activities.
• Operate and maintain system assets and company equipment.
• Work with Engineering and other departments to ensure all facilities are operated and installed according to company specifications, standards, and policies.
• Work emergencies or storm restoration in other areas as needed.
• Work with external and internal customers and resolve customer issues. Assume OCs or Supervisor's duties during absences.
• Must be in the Duty Supervisor rotation.
• Assist in training new employees and testing employees to meet Operator Qualifications required for the Field Operations positions.
• Order, stock & maintain Fitting Shop.
• Maintain vehicle inspection records and coordinate vehicle repairs.
• Keep spare vehicles stocked and ready for use.
• Assist field personnel when needed. (Deliver materials; assist 2-man crews; assist with broken lines,etc.)

MINIMUM REQUIREMENTS

Minimum education required of the position

• High School Diploma or equivalent.

Minimum experience required of the position

• 7+ years of gas experience.

Minimum knowledge, skills and abilities preferred of the position

• Extensive knowledge of the New Orleans gas distribution system with proven leadership abilities.
• Strong knowledge of computers and related technology.
• Strong communication and organizational skills.
• Able to provide a valid Driver’s License and a safe driving record as determined by the Company.
• Ability to take and understand directives and complete tasks.
• Excellent leadership skills.
• Strong decision-making skills.
• Ability to manage multiple activities and changing priorities.
• Ability to work well under pressure.
• Self-motivated and dependable team player.
• Ability to recognize hazards in the workplace and can mitigate the hazards.
• Ability to maintain and care for Company equipment properly and safeguard assets.
• An ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service.
• Demonstrated acceptance of a diverse and inclusive work environment and customer base.
• Desired:
  Ability to recognize opportunities for process improvement and can enact change;
  Ability to lead and participate in problem solving teams as required.

Any certificates, licenses, etc. required for the position

• Have and maintain a current/valid driver's license.

Physical Requirements

• Able to operate a motor vehicle, including the ability to enter and exit vehicle unassisted.
• Able to perform on-site inspections.
• Able to operate a personal computer, either desktop or laptop.
• Able to sit for extended periods of time.
• Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
• Able to exert up to 50 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Perform other job-related duties as…