Field Service Technician

Job Title:

Field Control Service Technician

Department:
Field Service

Work Group:
Operations

FLSA Status:
Non-Exempt

Pay Status:
Hourly

Approved Date:
July 2025

The field service technician will provide field service and support for various electronic and hydraulic control systems such as electro-hydraulic steering, engine controls, automation, monitoring and related equipment.

• Prepare for each work assignment by studying wiring diagrams, drawings and related specifications and understanding all requirements prior to proceeding with work.
• Travel to jobsites in provided (take-home) vehicle, primarily along the US Gulf Coast, but also to other parts of the US (flying when requested) and infrequently overseas.
• Verify that company’s equipment is properly installed, wired and/or plumbed, according to the drawings and specifications provided.
• Terminate field wiring, calibrate equipment and demonstrate satisfactory operation to customer and/or regulatory authorities.
• Troubleshoot and repair malfunctioning electronic and mechanical equipment and systems.
• Use provided computer and software to access and troubleshoot Programmable Logic Controllers (PLC); report back and modify as instructed by programming department.
• Keep meticulous time records, provide detailed service reports, thoroughly communicate field changes to engineering department, completing all documentation promptly.
• When not required for field service, work as instructed in company production shop to assemble and/or test various components and systems.
• Keep work environment clean and company vehicle, tools and other equipment in good working order; work in a meticulous and quality-minded manner.
• Participate in weekly 24 hour on-call rotation, typically on a 4-5 week cycle.
• Understand and follow all safety rules and procedures and promote safety in others.
• Perform other related duties and activities, as directed by supervisor

• Education & Experience
  • High School diploma;
    Associate’s degree through technical school preferred
  • Vocational training in electronics.
  • {3} years of experience
• Skills & Abilities
  • Excellent knowledge of electronic and mechanical equipment and systems.
  • Understanding of PLC
• Must be able to travel and have a clear driving record in accordance to company driving guidelines
• Clear background check and drug/alcohol screening

• Lifting: up to 50 pounds
• Adjusting or moving objects up to 50 pounds in all directions
• Lift and carry: 50 pounds for 100 feet
• Bending, stooping, walking and climbing stairs
• Able to pass periodic medical evaluations and respirator fit tests to ensure continued compliance with OSHA standards.
• Ascending or descending ladders, stairs, scaffolding, ramps
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Communicating with others to exchange information
• Repeating motions that may include the wrists, hands and/or fingers
• Operating machinery and/or power tools
• Operating motor vehicles or heavy equipment
• Assessing the accuracy, neatness, and thoroughness of the work assigned
• Required physical ability if mandated by customer or regulatory requirements

This job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.