Temporary Guest Engagement Specialist

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Full Time Temporary Audubon Aquarium, New Orleans, LA, US

4 days ago Requisition

Position Title:

Temp Guest Engagement Specialist

Department:
Learning and Engagement

Reports To:

Guest Engagement Manager

Position Type:
Full-time

Starting rate $15; pay commensurate with experience.

Audubon Nature Institute comprises Audubon Park, Audubon Zoo, Audubon Aquarium, Audubon Insectarium, Audubon Louisiana Nature Center, Freeport-Mc Mo Ran  Audubon Species Survival Center, Audubon Center for Research of Endangered Species, Woldenberg Riverfront Park, and Audubon Wilderness Park.

At Audubon Nature Institute, we are more than a collection of parks, museums, and conservation centers—we are a dedicated team with a shared mission to celebrate, protect, and connect people to the wonders of nature. Our work is guided by our culture code, which is at the heart of everything we do. We believe in Activating Impact by integrating tangible, real-world outcomes into all our initiatives, fostering a culture where every action contributes to a positive environmental impact.

We are committed to Empowering Optimism, using positivity to inspire others to act and believe in their capacity to create meaningful change. We strive to Create Connection by engaging with people from all walks of life, knowing that the collective strength of a diverse community can address the most pressing challenges facing our natural world. At Audubon, we embody the spirit of Le Bon Temps, infusing the joy and vibrant culture of Louisiana into our everyday work, celebrating our unique heritage while advancing our mission.

As Leaders of the Pack, we constantly seek smarter, innovative solutions, challenging conventions to drive the change we want to see in the world.

Guest Engagement Specialists (“Specialist”) are key members of the Learning & Engagement (L&E) team at Audubon Aquarium & Audubon Insectarium and bring our mission to life by creating unforgettable moments that help our guests connect with nature and wildlife. Specialists deliver engaging informal and interpretive programming that inspires and strengthens a connection to our animals, our mission and our conservation goals.

As a dynamic storyteller and interpreter, the Specialist delivers engaging animal chats, demonstrations, interactive presentations, and guided tours. This role offers opportunities to present live ambassador animals in meaningful encounters, ensuring both exceptional guest experiences and the highest standards of animal welfare. Specialists collaborate with animal care teams to support contact areas and formal demonstrations. Specialists also assist in the supervision and training of interpretive volunteers, ensuring program excellence and consistency.

Success in this role requires excellent large-group public speaking skills, the ability to communicate complex scientific concepts in an accessible way to diverse audiences, and experience working closely with children and families. We’re seeking passionate individuals with a talent for communication, a love for animals, and the creativity to make every interaction memorable, inspiring, and impactful.

As a member of the wider Learning & Engagement team, specialists may be called on to support other programming as needed.

• Delivering engaging, hands‑on informal and interpretive programs for guests of all ages and backgrounds while collecting data and feedback to assess impact
• Preparing and setting up all aspects of programming, including organizing materials, ensuring the necessary equipment is ready, and coordinating any logistical details to ensure smooth execution of the activities
• Maintaining both front of house and back of house spaces to be organized/camera ready
• Supporting the Guest Engagement leadership team by participating in training and mentoring of new staff, interns and volunteers
• Supporting the Guest Engagement team to develop and implement programs and presentations…