Direct Care Specialist

Job description:

Vision:
Transforming Lives through Christ’s Love

Mission:
Operating Christ-Centered Residential and Retreat Centers

Core Values:
Hospitable Community/Authentic Relationships/Faith in Christ

Location:

Timothy Hill Ranch – Shreveport, LA Campus)

Schedule(s): 6:00 AM-3:00PM, 3:00 PM – 11:00 PM (Full-Time)

Department:
Residential Programs / Direct Care

Timothy Hill Ranch provides a safe, structured, and restorative environment for youth to grow, heal, and build life skills. Our mission‑driven culture centers on compassion, responsibility, accountability, and hope. We are looking for staff who bring a strong presence, a steady demeanor, and a heart for service.

The Daytime Direct Care Staff plays a crucial role in supporting our residents during high‑activity afternoon and evening hours. This position maintains a safety‑forward environment, provides restorative guidance, ensures smooth daily routines, and builds intentional and healthy rapport with the youth.

You will be a confident leader during structured programming, meal times, recreation activities, transitions, and moments of crisis. Your presence helps promote emotional regulation, accountability, and success for each resident.

• Provide a compassionate, steady presence for youth ages 13–18.
• Model positive decision‑making, communication, and conflict resolution.
• Facilitate recreation time, chores, program activities, and afternoon/evening routines.
• Build rapport with intention, consistency, and professionalism.

• Maintain a safety‑forward mindset in all environments.
• Confidently utilize crisis‑intervention skills and verbal de‑escalation techniques.
• When absolutely necessary, participate in physical restraint of up to 150 lbs (training provided).
• Observe, document, and communicate resident behaviors accurately.

• Assist with transportation, mealtimes, medication coordination (non‑clinical), and structured programming.
• Uphold the mission, vision, and values of Timothy Hill Ranch in all decision‑making.
• Collaborate with teammates, supervisors, and leadership to ensure consistent care.
• Complete timely reports, logs, and incident documentation.

• High school diploma or equivalent.
• Must be at least 21 years old (per licensing requirements).
• Ability to remain calm, confident, and in control during crisis situations.
• Physically able to assist in restraints up to 150 lbs when required (training provided).
• Strong communication skills and the ability to give clear, firm direction
  .
• Valid driver’s license and clean driving record.

• Experience in residential care, ministry, coaching, youth programs, law enforcement, or similar fields.
• Training in TCI, CPI, CARE, or other therapeutic crisis‑intervention models.

• Medical, dental, and vision insurance options.
• Paid time off and sick leave accrual.
• Holiday pay.
• Staff meals during designated shifts.
• Supportive, mission‑driven culture with ongoing professional development.
• Opportunities for advancement into Lead, Coordinator, or Supervisor roles.

We are looking for someone who is:

• Confident but compassionate
• Firm but fair
• Mission‑minded and values‑aligned
• Consistent, reliable, and trustworthy
• Able to take charge when needed while still maintaining warmth and respect

Join us in changing lives, one young person at a time.

Job Type: Full‑time