Advocate (CSEY) New Orleans

Job Status

Full-time, Exempt, DCFS contract-funded with intent to apply for continued funding

New Orleans

The primary function of the CSEY Advocate is to provide individualized crisis response and ongoing case management and support for youth survivors of sex trafficking, using sound professional judgment and best practices to ensure high-quality services and maintain compliance with established program, state, and federal standards.

Annual salary

• 100% Employer-Paid Health Insurance:
  We cover 100% of medical premiums for both the employee and their family. (For a single employee, this is a $8,267+ annual value added to your base salary).
• Employer-Paid Life Insurance:
  Fully covered for the employee at no cost.
• Retirement Savings: 401(k) plan with a 3% salary match (eligible after 90 days; 1-year vesting).
• Dental & Vision:
  Comprehensive plans available at the employee’s expense.
• Voluntary Benefits:
  Access to supplemental Accident, Critical Illness, Hospital, and Disability insurance

40-50 hrs/wk. Evening, weekend, and holiday calls required. Scheduling flexibility is needed.

This position requires frequent travel within the immediate area and occasional travel in or out of state for client transportation, training, meetings, conferences, and/or client visits.

Some work is performed in a normal office environment, other service-provider conditions environment, or other professional environment. Some work within the community, in high‑vulnerability locations.

• Respond to calls from law enforcement, care coordinators, and other referral sources when on call; arrive at the victim’s location within the required time frame
• Meet immediate physical needs of youth – clothes, food, toiletries, etc.
• Provide ongoing field‑based advocacy, case management, and emotional support
• Independently coordinate referrals, service planning, and documentation of services for assigned caseload
• Conduct comprehensive assessments, develop service plans, and make independent decisions in the field regarding the safety and well‑being of assigned youth
• Provide transportation with parent or guardian permission to appointments and services as needed and as feasible
• Meet with each assigned survivor weekly if in town; meet with survivors placed out‑of‑town monthly; maintain communication through other means in between weekly meetings
• With input from the care coordination team, create and update safety plans for youth
• Attend external case staffings, emergency response meetings, and service staffings
• Document all interactions with survivors, their families, and partner agencies within 72 hours
• Alert supervisor when difficult situations arise
• Recognize red flag behavior and report to supervisor
• When not otherwise available, provide an appropriate level of support to non‑offending family members of victims to help create a good home environment to which the victim can return while maintaining needed boundaries
• Convey a service‑oriented approach:
  • Communicate an eagerness to be helpful, starting with every referral, initial contact, and/or initial engagement and continuing through service delivery, with all stakeholders.
  • Provide those seeking assistance with help, even when they are ineligible for advocacy services or are seeking something outside Unbound Now’s scope.
  • When referring someone, offer a warm handoff to others whenever possible.
  • Balance the limitations of the advocate role with being resourceful, including seeking help from others as needed.
  • Be consistent, reliable, and flexible. Collaborate actively in support of partners’ objectives.
• Ensure case management in collaboration with ongoing system and service‑oriented or investigation‑based case management, continuing case management beyond others’ eligibility parameters
• Ensure that case management is carried out in a manner that is relationship‑based, trauma‑responsive, and survivor‑centered
• Commit to weekly supervision with a supervisor
• Participate in Unbound Now’s advocate resilience group
• Apply specialized training and use professional judgment in determining the best way to serve youth during…