Case Manager | Low Barrier Shelter

Job Summary

Odyssey House Louisiana, Inc. is seeking a full-time Case Manager. The schedule is Monday-Friday 8:30am-5:30pm. The Case Manager position is responsible for determining eligibility for guests to participate in the Agency’s Low Barrier Shelter(LBS). The Case Manager will utilize Motivational Interviewing to assess theguest’s needs/disabilities to create an effective individualized housing plan.

It is the duty and responsibility of the Case Manager to:

• provide case management to approximately thirty or more guest(s) as assigned;
  Case
• Management will involve screening, intake, assessment, individualized housing plan development, monitoring, linkage to appropriate community resources, follow up,appropriate transition to housing, etc.;
• assist guest(s) with obtaining vital records, , Driver’s Licenses and other documentation;
• assist guest(s) with completing lease agreements and obtaining other supportive
• documents such as identification, social security card, etc., as required by leasing agents/property;
• assess guest(s) Medicaid status and follow agencies policy and procedures to obtainand maintain Medicaid status;
• enter guest’s information into the appropriate agency’s database(s) in a timely matter and update as needed;
• prepare and submit reports to Project Manager in a timely manner;
• maintain up to date information regarding tenant occupancy, move outs, and vacancies
• utilize
  
  Motivational Interviewing (MI), a client-centered approach for eliciting behavior change by guiding participants to explore and resolve ambivalence;
• ensure that guest(s) are referred toand/or aware of available vocational, educational, housing, and social services in the community;
• assist guest(s) (whether through direct intervention or referral to appropriate services) in the development of life skills necessary to: navigate the surrounding environment; access community resources such as banks, employment agencies, government offices, and recreational and educational organizations;serve as a resource to the community; pursue educational and occupational opportunities; obtain housing; manage finances; and access public assistance;
• attend all required meetings andtrainings;
• keep written progress notes of workdone on the case;
• make necessary referrals to fill potential gaps in assistance;
• verify the results of the assistance provided in order to close the case, as per the approval of the Program Manager;
• provide crisis management when indicated by guest(s) needs;
• complete all Incident Reports prior tothe end of scheduled shift as required by Incident Policy and Procedure;
• maintain guests’ licensing requirements;
• oversee daily guest activities forguest(s) in the LBS; and
• perform other duties as assigned.

• Valid driver's license
• Excellent communication and organizational skills
• At least two years of case management experience
• Database management experience
• Ability to work with homeless guests of diverse backgrounds and disabilities including physical, mental, substance abuse, immunodeficiencies, etc

• Bachelor’s Degree
• Experience with Target population
• Strong written and verbal communication skills in both English and Spanish

Competitive compensation and benefits package includes insurance (health, dental, vision,life, long-term and short-term disability), leave benefits and 401k match.