DCFS Area Director; Child Support Enforcement

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Treating all people with dignity, compassion and respect, while providing services with integrity.

This position is responsible for the administration of the Child Support Enforcement (CSE) program within the Department of Children and Family Services (DCFS) and directs all day-to-day administrative, operational and service delivery activities for New Orleans and Thibodaux districts within the child support section. The goal of CSE is to ensure that parents fulfill their obligation to provide financial and medical support for their child/children.

This position will be domicile in the New Orleans or Thibodaux region based on the candidate selected.

Three years of the required experience for the following minimum qualifications must have been at the supervisory level or above in Child Support Enforcement, Child Welfare, or Economic Stability programs:

• Nine years of social services experience; OR
• Six years of full-time experience in any field plus six years of social services experience; OR
• A bachelor's degree plus six years of social services experience; OR
• An advanced degree in a social sciences field, business, public, or health administration, or a Juris Doctorate plus five years of social services experience.
• EXPERIENCE SUBSTITUTION:
  Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

• Analyze and assess the effectiveness of child support enforcement programs to ensure performance and outcome measures are achieved.

• Develop and implement strategies to address areas that need improvement.

• Monitor and evaluate the work of staff for four district offices.

• Provide guidance and oversight to child support enforcement managers in four districts to ensure programs are properly administered.

• Interviews applicants and employees for vacancies and promotional positions.

• Develop and maintain working relationships with internal and external entities including district attorneys.

• Represent DCFS at meetings, conferences, hearings and other proceedings or events.

Work Location:

This position can be domiciled in the New Orleans or Thibodax region office depending on the candidate selected.

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

In accordance with La. R.S. 46:51.2 the department shall conduct a State Central Registry (SCR) check for a potential employee of the department to determine whether or not said individual's name appears on a SCR subsequent to December 31, 2009, and whose duties include: investigations of child abuse or neglect, supervisory or disciplinary authority over children, direct care to a child, or performance of licensing surveys.

In accordance with state laws, selected candidates must pass the following checks before any final job offer will be made:
Drug Test, Criminal Background, State Central Registry, and Louisiana State Police Sex Offender and Child Predator Registry.

NOTE:

The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c).

Must possess a valid driver's license & access to a personal vehicle.

For further information about this vacancy, contact:

Shelby Young
shelby.young.dcfs

DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer (SAME) for People with Disabilities" that supports the recruitment, hiring, and retention of individuals with disabilities.