AI​/ML Engineer – Automotive CRM

Responsibilities

• Design and implement data-driven systems that enhance decision-making across dealer workflows
• Develop predictive or optimization logic using structured dealership data
• Translate business objectives into scalable intelligent services
• Improve consistency, accuracy, and efficiency in operational processes
• Ensure solutions are explainable, reliable, and aligned with enterprise and regulatory expectations
• Build systems that extract insights from structured dealership data
• Implement knowledge retrieval or search capabilities across policies and documentation where appropriate
• Collaborate with product teams to surface actionable intelligence within dashboards and workflows
• Design and deploy containerized AI services within AWS (ECS/Fargate)
• Integrate intelligent services into existing APIs and application workflows
• Monitor system performance, reliability, and integrity
• Ensure data security, auditability, and compliance alignment

• 8 + years of software engineering experience
• 2+ years building and deploying AI/ML systems in production environments, with strong experience in Python-based data and ML development preferred
• Experience working with structured data and predictive or decision-support systems
• Experience deploying cloud-based services (AWS preferred)
• Understanding of secure API design and enterprise application architecture

• Experience in fintech, lending, automotive retail, or other regulated environments
• Experience building risk scoring, fraud detection, or optimization systems
• Familiarity with LLM integration or knowledge retrieval systems
• Understanding of model explainability and monitoring concepts
• Experience working with CRM or financial transaction platforms