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IT Helpdesk Manager Process Leader

Job in Louisville, Boulder County, Colorado, 80028, USA
Listing for: Ledgent Technology
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: IT Helpdesk Manager: People & Process Leader
A technology solutions provider is seeking an IT Support Manager to lead their US Helpdesk team based in Louisville, Colorado. The successful candidate will have 5 to 7 years of IT support and management experience, with strong knowledge in Windows and Mac support, Microsoft 365, and cloud environments. The role involves team leadership, ticket resolution, and process improvement. Benefits include health insurance, paid time off, and 401k match.
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