Listing Specialist

About Alchemer

Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As a SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week.

As a Listing Specialist, you will be responsible for creating, optimizing, and managing online listings to improve visibility, accuracy, and search performance across various platforms. In addition to the technical aspects of listing optimization, this role also involves meeting with clients to review performance, gather listing information, and provide recommendations for improving their online presence.

• Create, update, and maintain online listings across multiple platforms
• Optimize listings using local SEO best practices, including keyword research and placement
• Ensure all content is accurate, consistent, and aligned with brand guidelines
• Manage a portfolio of assigned clients and serve as a primary point of contact for listing-related needs
• Monitor listing performance and identify opportunities for improvement
• Perform routine audits to maintain listing quality and compliance
• Track and report on listing metrics and search performance
• Meet with clients regularly to review listing performance, gather updated information, and provide recommendations to improve visibility
• Conduct annual business reviews with key client stakeholders, presenting performance insights, discussing results, and identifying strategic opportunities for improvement
• Collaborate with internal teams to ensure listings support and retention goals are met

• Strong written and verbal communication skills
• Excellent attention to detail and organizational skills
• Basic understanding of local SEO principles (training provided for the right candidate)
• Comfortable working with spreadsheets and online platforms
• Ability to manage multiple tasks and meet deadlines
• Self-motivated with a willingness to learn

• Familiarity with SEO tools (Google Analytics, Google Search Console, SEMrush)
• Experience managing product or business listings
• Proficient with Excel

Hourly pay rate of $24.04, eligibility for an annual bonus, and eligibility to participate in the Employee Participation Unit program.

Alchemer provides a rich benefits package that includes health and disability coverages, a 401(k) option with a per-payroll match and immediate vesting, unlimited paid time off and eleven paid company holidays.

Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now or in the future immigration sponsorship for work authorization.

At Alchemer, we’re committed to attracting, developing, and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that everyone is able to bring a diversity of talents to work, we’re increasingly capable of living out our mission in helping our clients. We encourage people from underrepresented backgrounds and all walks of life to apply.

Don’t meet all the requirements? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification listed. Don’t let that stop you! We encourage you to apply if you have some of the requirements listed. You may bring qualities that we’re looking for in other areas. Building a diverse, inclusive, and customer centric workplace is important to us  you’re excited about this role and your experience doesn’t perfectly align, we encourage you to apply anyway.

Let’s talk!