Digital Operations Coordinator

Must be able to work on campus in Louisville, CO.

US citizenship or an existing work visa is required.

Gaia subscribers strongly preferred.

• Coordinate intake and delivery of media, metadata, artwork, and related assets for licensed and externally produced content.
• Communicate onboarding and delivery requirements with licensors, producers, and external partners.
• Manage content folders, permissions, vendor access, and troubleshoot within file delivery platforms such as Signiant.
• Review incoming assets against contractual requirements with Acquisitions and Publishing teams.
• Track asset status, delivery timelines, QC, and approvals throughout the publishing pipeline (Airtable).

• Process media through automated technical QC systems and review QC reports.
• Communicate technical issues with licensors/partners and track revisions through final approval.
• Perform media preparation and formatting tasks including transcoding, subtitle burn‑ins, pre‑roll insertion, frame verification, and delivery formatting.
• Coordinate title approvals and collaborate with Accounting and Acquisitions to ensure licensors are paid according to contract terms.

• Maintain organized archives of media assets, metadata, artwork, music cue sheets, and related materials.
• Monitor and optimize server storage and archive systems.
• Restore archived media assets and tape‑based materials as needed.
• Assist with node creation and ingestion of media content to Gaia’s publishing platform.
• Support localization and third‑party distribution workflows.
• Upload media for piracy protection on You Tube.
• Assist with post‑event asset management, including verifying published versions and archiving finalized masters.
• Participate in weekly publishing and operations meetings to support scheduling and delivery readiness.

• Collaborate across Digital Operations, Publishing, Production, Marketing, and Post Production teams on ongoing initiatives and time‑sensitive projects.
• Contribute to operational documentation, workflow improvements, automation initiatives, and AI‑assisted process optimization.
• Maintain awareness of publishing schedules and support quick‑turnaround operational needs.
• Occasional evening/weekend support may be requested for live events or priority publishing windows.

• Highly detail‑oriented with strong follow‑through and problem‑solving skills.
• Strong written and verbal communication skills.
• Experience in digital media operations, digital asset management, content publishing, or a related field.
• Familiarity with video/audio formats, codecs, and delivery specifications.
• Experience with Adobe Premiere or similar media editing/transcoding tools.
• Ability to manage multiple projects and deadlines simultaneously.
• Ability to work independently and collaboratively across teams.
• Comfortable learning new systems and workflows quickly.

• Understanding of streaming and Video on Demand ecosystems.
• Experience in broadcast, streaming, post‑production, or content distribution environments.
• Experience with DAMs, MAMs, and relational databases (Airtable experience a plus).
• Familiarity with media QC standards, file delivery platforms, video transcoding, and editing.
• Familiarity with archive restoration or tape‑based media workflows.
• Experience with Agile project management methodologies (Scrum/Kanban).
• Bachelor’s degree or equivalent professional experience.
• Interest in Gaia’s mission and content.

• Range: $60000 - $75000 (USD)

Full‑time employees are offered alternative and traditional medical benefits including preventative coverage; as well as dental, vision, 401K, and life insurance.