IT Technology Support Manager — Lead Service Excellence
Job in
Louisville, Boulder County, Colorado, 80028, USA
Listed on 2026-08-02
Listing for:
Sierra Space
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, Systems Administrator, IT Consultant
Job Description & How to Apply Below
Sierra Space in Colorado is seeking a Manager, IT Technology Support to lead and optimize our technical support operations, including incident management, knowledge base development, and self-service solutions to improve the end-user experience.
You will manage a high-performing IT support team, establish SLAs and metrics, oversee budgets and vendor relationships, ensure security compliance, and translate IT strategy into pragmatic, observable improvements across the organization.
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