Administrative Support

Administrative Support – Credit Clearing and Payment Processing

This Administrative Support role focuses on processing payments and balancing accounts within a credit clearing environment. You will handle payments received by mail, online, and in person, prepare and format payment letters, and help ensure that account information remains accurate and up to date. The position offers a 90-day contract-to-hire path with growth opportunities in a stable, growing organization.

Responsibilities

• Process payments received by mail, internet, and in-person accurately and in a timely manner.
• Post and apply payments to the correct accounts while maintaining accurate records.
• Balance accounts and reconcile payment activity according to established procedures.
• Format and edit payment letters using word processing tools to ensure clarity and professionalism.
• Edit and maintain Excel spreadsheets related to payment letters and account information.
• Follow detailed, step-by-step procedures for payment processing to ensure compliance and accuracy.
• Assist with answering incoming phone calls as needed and provide courteous, professional support.
• Collaborate with team members on shared projects and support collective goals.
• Work independently for most of the day, managing time effectively and staying focused on assigned tasks.
• Maintain confidentiality and handle sensitive financial and account information responsibly.

Essential Skills

• Proven background in payment processing, including posting and applying payments.
• Experience in collections or healthcare-related financial operations.
• Familiarity with healthcare terminology as it relates to billing and payments.
• Strong computer skills, including proficiency in formatting letters and working with Excel spreadsheets.
• High attention to detail with the ability to follow many steps and complex procedures accurately.
• Ability to work effectively both as part of a team and independently for extended periods.
• Strong verbal and written communication skills for interacting by phone and preparing written correspondence.

Additional Skills & Qualifications

• Associate's degree or equivalent education.
• Previous experience in a collections environment.
• Experience in a healthcare setting or with healthcare billing and payment processes.
• Demonstrated ability to manage multiple tasks while maintaining accuracy and organization.
• Reliability and strong attendance, with the opportunity to earn a bonus based on attendance.
• Interest in long-term career growth within a stable, growing company.

Work Environment

You will work in a team-oriented environment where colleagues collaborate closely on projects and support one another. The company is a small, privately owned organization that has been in business for approximately 50 years and is currently experiencing growth, adding new team members to support increased demand. The role offers a 90-day contract-to-hire structure, with the potential for long-term employment and career advancement.

The daily work involves significant independent focus time, complemented by team interaction and occasional phone support. The environment emphasizes reliability, collaboration, and professional development.

Job Type & Location

This is a Contract to Hire position based out of Louisville, KY.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Louisville, KY.

Final date to receive applications

This position is anticipated to close on Jul 10, 2026.