Corporate Billing Specialist

The Corporate Billing Specialist is responsible for managing high-volume, complex billing processes. The ideal candidate has strong attention to detail, experience with contract-based billing, and the ability to collaborate across operations, sales, and customer service teams.

• Generate and process high-volume customer invoices related to waste collection, recycling services, and environmental solutions
• Review and interpret service agreements, pricing structures, fuel surcharges, and contract terms to ensure accurate billing
• Manage recurring billing cycles (weekly, bi-weekly, monthly) based on route schedules and service frequency
• Calculate charges related to container size, pickups, overages, contamination fees, and disposal/tonnage rates

• Audit billing data from operational systems (route management, scale/weight systems, landfill reports, etc.)
• Reconcile discrepancies between service logs, contracts, and invoicing
• Investigate and resolve billing errors, adjustments, and customer disputes in a timely manner

• Partner with customer service and sales teams to address billing inquiries and explain charges
• Provide detailed breakdowns of invoices and contract terms to internal and external stakeholders
• Collaborate with operations to validate service completion and ensure billing accuracy

• Identify billing inefficiencies and recommend process improvements
• Maintain compliance with company policies, contract terms, and regulatory billing requirements
• Assist with system implementations, upgrades, or billing process transitions

• Prepare billing reports, aging summaries, and variance analyses
• Track key metrics such as billing accuracy, adjustments, and revenue leakage
• Support month-end close activities related to revenue recognition and billing

• 1-2+ years of billing, accounts receivable, or similar experience (preferably high-volume environment)
• Experience with contract-based or service-based billing
• Strong attention to detail and accuracy
• Proficient in Microsoft Excel (pivot tables, formulas, reconciliation)
• Excellent communication and problem-solving skills

• Experience in waste management, recycling, logistics, utilities, or environmental services industry
• Familiarity with route-based billing systems or ERP systems (e.g., SAP, Oracle, Net Suite, or industry-specific platforms)
• Understanding of tonnage billing, fuel surcharges, and environmental fee structures