Receivables Lead

Road & Rail Services

Location: 4233 Bardstown Road, Louisville, KY 40218

Job Type: Full-time, on-site

Salary: $70,000–$85,000 annually, based on relevant experience

Road & Rail Services is seeking an experienced Receivables Lead to take hands‑on ownership of customer billing, cash application, account reconciliation, and collections support. Reporting to the Controller, this position will help ensure invoices are accurate, customer payments are applied promptly, and receivable balances are properly reconciled and reported.

The successful candidate must be comfortable personally completing detailed accounts receivable work while improving processes, reporting, and financial controls. As the company's receivables portfolio grows, the position is expected to expand into leadership of the broader collections function and potentially a receivables team.

• Own the monthly billing calendar and ensure invoices are completed accurately and on schedule
• Validate contract terms, pricing, usage, milestones, purchase orders, and other billing information
• Maintain customer billing profiles, documentation, and invoice‑delivery requirements
• Manage customer portals, rejected invoices, credit memos, rebills, adjustments, and supporting records
• Apply ACH, wire, check, card, and other customer payments accurately and promptly
• Research and resolve unapplied, unidentified, short‑paid, overpaid, and incorrectly applied cash
• Reconcile cash receipts to bank activity, the accounts receivable subledger, and the general ledger
• Investigate reconciliation differences and clear outstanding exceptions
• Communicate with customers regarding billing questions, disputes, and overdue balances
• Coordinate account resolution with internal departments and elevate concerns when appropriate
• Support month‑end close through completed billing, account reconciliations, and documentation
• Prepare reports covering billing activity, cash receipts, aging, past‑due balances, unapplied cash, and collection risk
• Assist with cash forecasting, reserves, write‑offs, audits, and management reporting
• Maintain documented procedures, approval controls, and audit‑ready account support
• Identify recurring errors, bottlenecks, and manual processes and recommend practical improvements
• Develop a consistent collections process that includes customer outreach, account prioritization, dispute follow‑up, and escalation
• Track receivables performance measures, including days sales outstanding, aging mix, collection effectiveness, billing accuracy, and unapplied cash
• Document workflows and help train, coach, or manage receivables employees as the function grows

• At least five years of progressive experience in accounts receivable, billing, cash application, collections, or a closely related finance‑operations role
• Experience managing recurring or complex customer billing cycles
• Demonstrated ability to resolve account issues from invoice preparation through payment application
• Strong knowledge of accounts receivable accounting, reconciliations, financial controls, and month‑end close
• Advanced spreadsheet skills
• Experience working with an ERP, accounting system, billing platform, or receivables‑automation system
• Experience leading a process, project, or functional workstream
• Strong analytical, organizational, and problem‑solving abilities
  
  Professional communication skills and the judgment needed to work directly with customers
• Ability to handle confidential customer, banking, and financial information appropriately
• Willingness to work hands‑on while developing processes that can support future growth

• Bachelor's degree in accounting, finance, business, or a related field; equivalent professional experience will be considered
• Previous experience supervising, coaching, or training accounting employees
• Experience establishing collections procedures, performance measures, or cash‑forecasting processes
• Experience improving billing or receivables workflows through automation

The Receivables Lead will ensure invoices are accurate and issued according to schedule, incoming cash is applied promptly, and outstanding discrepancies are actively resolved. Leadership will have clear visibility into aging, disputes, collection risks, and anticipated receipts. Over time, the position will establish a more controlled, scalable, and proactive receivables operation.

Road & Rail Services is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs.