Trust Support Services Associate
Listed on 2026-02-19
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Administrative/Clerical
Office Administrator/ Coordinator, Data Entry -
Finance & Banking
Office Administrator/ Coordinator
Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.
Job Title: Trust Support Services Associate
FLSA Status: Exempt
Department: Trust
Hours of Operation: Monday – Friday, 8:00am – 5:00pm
GeneralJob Summary
The Trust Support Services Associate will assist in the completion and delivery of processes that are the responsibility of the WM&T Support Services Team.
Organizational Duties And ResponsibilitiesSupports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.
Supports all functions that maintain compliance with regulatory agencies.
Essential Duties And Responsibilities- Responsible for document management processes including but not limited to:
- Check incoming paperwork (original trust documents, original estate planning documents, etc.) and scanning/filing of the same
- Monitor scanning and document queues
- Create or update records with new files and information
- Ship and retrieve closed documents to/from offsite storage vendor
- Follow policies and confidentiality dictations to safeguard data and information
- Duties that support the Support Services Team including but not limited to:
- Process incoming receipts, i.e. tax refunds, real estate income, income on miscellaneous assets, ILIT contributions
- Process outgoing remittances, i.e. amounts due for balance due/estimated taxes, real estate taxes, insurance premiums
- Provide tax information to WM&T staff as requested
- Prepare tax returns/payments due for mailing
- Perform maintenance to data on trust accounting platform
- Other duties and projects as assigned
- Provide office coverage and support in emergency situations
Job Requirements
Education: High School Diploma or GED Equivalent; BA/BS preferred
Experience: Banking or trust experience required
Specific Skills- Proficient computer application skills in word processing and spreadsheets (Word, Excel)
- Self-motivated and dependable
- Ability to learn trust system and new technology
- Professional communication skills, both written and verbal
- Professional grammar, spelling and business writing skills
- Ability to prioritize and organize work
- Ability to function independently in a multi-task environment, as well as part of a team
- Ability to maintain confidentiality
- Must be detail oriented
- Professional appearance and demeanor
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Primarily sedentary work performed in an office environment
- Ability to sit for extended periods of time while working at a computer
- Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment
- Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person
- Visual acuity sufficient to read computer screens, printed documents, and financial data
- Occasional standing, walking, bending, or reaching
- Ability to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)
- 401(K) with a company match of up to 6%
- ESOP employer match
- Medical insurance
- Dental insurance
- Vision insurance
- Cancer/Disease insurance
- Accident insurance
- Flexible Spending Accounts
- Flexible Savings Accounts
- Health Savings Accounts
- Bank paid Life/AD'DD insurance
- Voluntary Life/AD'DD insurance
- Bank paid Short-Term and Long-Term Disability insurance
- Employee Stock Purchase Plan
- Employee Assistance Program
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