Strategic Assistant

Overview

Extell Financial Services, Inc. (EFS) provides financial accounting & reporting, information technology, operations, and human resource services exclusively for Extell Development Company and its affiliates. Extell Development Company is a nationally acclaimed real estate developer of luxury residential, office, retail and hospitality properties operating primarily in Manhattan and other premier locations across the nation. The company’s portfolio exceeds twenty-five million square feet.

EFS is integral to the success of Extell Development Company; voted one of the Best Places to Work in Kentucky; and in 2022, received recognition as one of the fastest growing local businesses by Louisville Business First.

The Strategic Assistant serves as a high-impact partner to the President/COO across five companies—Extell Financial Services (EFS), Extell Development Company (EDC), Extell Management Services (EMS), Extell Hospitality Services (EHS) and Extell Marketing Group (EMS). This role goes beyond traditional executive assistant responsibilities and plays an integral part in operations, project management, internal communications, and cross-departmental coordination.

The ideal candidate is proactive, highly organized, resourceful, and able to anticipate needs before they arise. They thrive in a fast-moving environment, can manage sensitive information with discretion, and are comfortable switching between strategic business tasks and occasional personal support.

Executive & Strategic Support

• Act as a trusted partner to the President/COO, helping manage priorities, deadlines, and strategic initiatives.
• Manage complex calendars, scheduling, and coordination across multiple companies and time zones.
• Actively manage high email volume, ensuring urgent matters are brought forward immediately.
• Prepare briefing documents, agendas, meeting materials, and executive summaries.
• Attend meetings as needed to track action items and ensure timely follow-through.
• Conduct research and compile data to support decision-making.
• Serve as communication gatekeeper—review emails and internal updates on behalf of the President/COO.

Operations & Project Management

• Support operational initiatives across all business entities, ensuring alignment and smooth execution.
• Track and manage ongoing projects, deadlines, and deliverables; escalate issues when appropriate.
• Collaborate with accounting, HR, property management, and operations teams to gather information, follow up, and close loops.
• Assist in coordinating cross-functional processes such as onboarding, performance management, and internal events.
• Help streamline workflows, improve efficiency, and develop standardized processes.

Administrative & Organizational Support

• Handle daily administrative tasks including email filtering, meeting prep, expense management, and document organization.
• Maintain files, contacts, and records across multiple entities.
• Support internal communication flow between leadership and department heads, providing reminders and follow-up to ensure commitments stay on track.

Personal Support (as needed)

• Manage occasional personal tasks and errands
• Assist with scheduling personal appointments, reservations, and gift arrangements.
• Handle time-sensitive personal matters with discretion and reliability.

Education / Experience Requirements:

• 5+ years of experience in executive support, operations, or project management (experience supporting C-level preferred).
• Exceptional organizational skills with the ability to manage competing priorities.
• High accuracy, strong attention to detail, and excellent common sense.
• Strong written and verbal communication skills; polished and professional demeanor.
• High emotional intelligence, discretion, and ability to maintain confidentiality.
• Proactive problem-solver with strong anticipation skills.
• Comfortable working in a dynamic environment supporting multiple business entities.
• Strong computer literacy with a variety of business applications, including but not limited to Microsoft 365, Excel, Word, PowerPoint.
• Ability to travel occasionally and work flexible hours as needed.
• Valid…