Admissions Assistant

Description

Isaiah House is looking for a dedicated and driven person to take on the role of Admissions Assistant at our Oliva center in Louisville, KY. This will be a 2nd shift Monday through Thursday 10:00am to 8:30pm.

Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.

Employees receive benefits that include

• Medical, dental, and vision insurance
• Basic life insurance at NO COST to you
• Paid holidays
• The joy and satisfaction of working for a company with a higher purpose!

Apply now to join our team and make a difference in the lives of others.

• Maintain a working knowledge of and adhere to all IH policies and procedures including HIPAA compliance
• Stay current on bed space and open availability each morning and throughout the day
• Answer incoming calls from potential clients and client family members to answer questions and provide reassurance
• Monitor and update the admissions feed to field questions related to Client Care Navigator referrals
• Complete detailed applications with clients over the phone
• Generate first contact email with all required information regarding a potential client
• Ensure client has active insurance or proper payment arrangement prior to scheduling
• Schedule clients for intake dates, times, and communicate that with the Admissions Coordinator
• Complete intake and admissions process within Celerity
• Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment
• Be available and attend weekly meetings with Admissions team and Coordinators

• Minimum of high school diploma, or GED.
• Prefer experience in working with various funding streams and ability to collaborate with our billing department
• Experience in crisis intervention and conflict resolution skills.
• Ability to work in a fast paced, dynamic environment.