Administrative Assistant - Adult Crisis Center

Primary Responsibilities

• Meeting and greeting clients and visitors, answering a multi‑line switchboard, forwarding calls, taking and delivering messages, checking in clients (verifying contact information, collecting and documenting payment, notifying clinicians).
• Reconciling the cash drawer; scheduling client appointments; copying, sorting, and delivering mail; sending, receiving, and delivering faxes.
• Interacting with clients to explain and assist in signing intake forms and handling difficult customer‑service interactions in person or by phone.
• Entering client data and program‑specific data into electronic information systems and various databases; providing medical‑records related support to Health Information Management staff as needed.
• File and maintain correspondence, records, reports, and other documents related to site operations.
• Perform administrative functions including typing, data entry, generating requisitions for business cards, training registration fees, and office furniture; taking minutes of meetings.
• Run miscellaneous monthly and quarterly reports, assess validity, correct inaccuracies, take action on results, and coordinate site IT functions.
• Participate in daily deposit process and daily deposit reconciliation.
• Monitor office supplies inventory and order supplies as needed.
• Call prescriptions to pharmacy, coordinate lab appointments, and process lab results.
• Act as liaison with the Properties Department: submit work orders and communicate site needs.
• Act as Infection Prevention Representative: monitor supplies, attend meetings, and communicate prevention measures.
• Perform other job‑related tasks as requested.

High school or GED required. Completion of up to 18 months of business school beyond high school preferred.

• Three to four years of office experience performing clerical or administrative tasks.
• Advanced knowledge of Microsoft Office Suite.
• Strong oral and written communication skills.

Position requires lifting up to 10 pounds and may occasionally involve walking, standing, stooping, or bending. Exposure to office chemicals or use of a video display terminal is possible.

Seven Counties is the provider of choice for mental and behavioral health services in the Louisville Metro area, employing over 1,400 staff across 25+ locations in several counties. Employees receive training, mentoring, competitive salaries, benefits, and are required to maintain COVID and Influenza vaccinations.