College Receptionist

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Job Title:

College Receptionist Agency:

Athens Technical College Job

Requisition :

Not Applicable (United States of America)
Compensation Details:

SALARY IS COMMENSURATE WITH EDUCATION AND EXPERIENCE. STATE OF GEORGIA BENEFITS PACKAGE.

Job Description:

Responsibilities:

Answer a multi-line telephone console in a courteous and timely manner.

Attentively listen, note questions and requests, and use sound judgment and knowledge of the organization, operations, and procedures to appropriately respond to questions and requests posed by callers and visitors to the campus.

Maintain confidentiality by following Family Educational Rights and Privacy Act (FERPA) guidelines in providing information on students and employees to callers’ and visitors.

Direct calls and campus visitors to appropriate personnel for assistance.

Record messages accurately and legibly according to established practices.

Forward messages to appropriate parties in a timely manner.

Communicate emergency information to appropriate personnel in a timely manner.

Perform other duties as assigned.

Minimum Qualifications:

High school diploma or equivalent.

Preferred Qualifications:

Diploma in Business Administrative Technology or related field.

BANNER experience.

Proficiency with Microsoft Office Suite (Access, Excel, PowerPoint, and Word).Excellent customer service skills.

Experience with a multi-line telephone and the ability to multi-task.

To apply , submit your cover letter, resume/vita, three (3) professional references, and unofficial transcripts. Incomplete applications will not be considered.

NOTE:

Official transcripts will be required upon an offer of employment. Official copies of transcripts may be sent directly to:
Athens Technical College, Attn:
Human Resources, 800 U.S. Highway 29 N, Athens, GA 30601 or send electronically to hr .
** Employment is contingent based upon successful completion of appropriate background checks.

Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status;

nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Athens Technical College is an equal opportunity employer. All employment processes and decisions, including but not limited to hiring, promotion, and tenure shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the person is being considered.

At the core of any such decision is ensuring the institution’s…