Organization Development & Learning Coordinator

Primary Location

Nucleus Building - UMC

Address: 300

E. Market St., Louisville, KY 40202

Shift: First Shift (United States of America)

Position Summary and Purpose The Organizational Development Coordinator assists in supporting systemwide organizational development and culture activities. Works independently performing a wide range of administrative and clerical duties to support the Organizational Development and Culture team. Assists with internal team administration related to the smooth running of the OD team. Communicates with and provides services to internal and external contacts. Anticipates and resolves problems;

updates supervisor on status of projects.

• Provide administrative support to the Organizational Development and Culture team to ensure all programming is supported as needed.
• Prepare materials and send communication for classes and meetings.
• Coordinates in-person training, meetings, and supports program managers and facilitators by ensuring materials are present, rooms and technology are properly set up and problem-solve on site challenges as needed.
• Maintain records for team programming, including reporting from the Learning Management System (LMS) and Human Resource Information Systems (HRIS).
• Assists with office administration including the ordering of supplies, ensuring maintenance of copiers, and working with IT to address computer challenges.
• Supports the coordination of meetings and corporate events.

• Maintain compliance with all company policies, procedures, and standards of conduct.
• Coordinates and completes assignments in a timely and comprehensive manner, often within very aggressive deadlines, to ensure workplace learning and performance goals are achieved, without significant oversight.
• Performs other duties as assigned.

Bachelor's Degree (required)

• One (1) year administration or equivalent experience (required)
• Two (2) or more years administration or equivalent experience (preferred)

• Strong organizational skills including planning, scheduling, time management and prioritization
• Effective communication skills, including facilitation and/or public speaking
• Strong training and teaching mindset
• Ability to multi-task effectively and handle multiple interruptions throughout the day, while maintaining a positive attitude
• Ability to pivot when organizational priorities change ability to shift focus when emergent situations arise
• Possess cultural competency skills - ability to competently work with people from various cultures
• Must project a professional company image through in-person and phone interactions

• Must be able to communicate effectively in both verbal and written formats.

Able to make necessary adjustments when issues or technology challenges arise.

• Proficiency in Microsoft Office
• Working knowledge of Human Resource Information Systems (HRIS), and/ or Learning Managements Systems (LMS)

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
• Maintains confidentiality and protects sensitive data at all times.
• Adheres to organizational and department specific safety standards and guidelines.
• Works collaboratively and supports efforts of team members.
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.