CSR​/Administrative

The Receptionist is responsible for creating a welcoming environment by greeting visitors, answering and directing phone calls, managing front desk operations, and providing administrative support. The Receptionist ensures efficient office operations while maintaining professionalism and confidentiality.

• Greet and welcome visitors, clients, and guests in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls.
• Respond to emails and general inquiries promptly.
• Schedule appointments and maintain calendars.
• Receive, sort, and distribute mail and packages.
• Maintain the reception area to ensure it is clean, organized, and presentable.
• Perform data entry, filing, photocopying, scanning, and other clerical duties.
• Order and maintain office supplies.
• Assist staff with administrative tasks as needed.
• Maintain confidential records and information.
• Follow company policies and procedures while providing excellent customer service.

• High school diploma or GED required; associate degree preferred.
• Previous receptionist, customer service, or administrative experience preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to work independently and as part of a team.

• Ability to sit or stand for extended periods.
• Ability to use office equipment such as computers, telephones, printers, and copiers.

• Work in an office, medical facility, school, church, or other business setting during regular business hours.

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