Legal Mailroom Courier

Legal Courier POSITION PROFILE Provides direct hands-on support within a legal office environment. Performs various office support tasks which may include one or more of the following areas of responsibility: walking and driving courier errands involving filings, document research, and pickups/deliveries; copy, production, and scanning; fax; mail and shipping; direct floor support; conference room setup; and facilities support.

The Legal Courier must possess strong interpersonal, professional etiquette, and customer service skills to communicate effectively with senior-level attorneys, partners, clients, opposing counsel, vendors, staff, and others.

This position reports directly to a Site Manager.

• Move furniture and equipment to set up conference rooms for meetings and events.
• Complete errands to courts, post offices, law firms, and other locations as required, while communicating the completion and status of deliveries.
• Deliver paper reams and office supplies to printer and copier locations throughout the office.
• Dispose of paper and confidential materials in designated shredding bins.
• Interact with and provide professional-level support to executive-level end users, including legal assistants, firm administration, project managers, paralegals, associates, and partners.
• Accurately produce jobs and projects according to required deadlines. Assignments may require professionalism and composure under short turnaround times.
• Operate office equipment, including:
• High-volume copy machines
• Fax machines
• Postage meters
• Personal computers
• Utilize production equipment such as:
• Paper cutters
• Hole drillers
• Bindery equipment
• Joggers
• Tape machines
• Stackers
• Electric staplers
• Handle confidential and time-sensitive documents.
• Provide quality and accurate reproduction, scanning, and project support services.
• Respond to customer inquiries, including coordinating and estimating project completion times.
• Provide embedded support to specific floors or integrated practice groups.
• Assist with coordinating projects that will be completed off-site.
• Maintain billing logs and assist in calculating charges for work performed.
• Maintain logs and records for:
• Tracking
• Management reporting
• Inventory control
• Supply ordering
• Distribute incoming mail, packages, office supplies, and fax transmissions to designated delivery locations.
• Deliver completed reproduction work to designated delivery points, including locations outside of the customer’s office when required.
• Perform pickups and deliveries that may require travel between offices and customer locations.
• Handle shipping and receiving responsibilities for materials and packages.
• Perform filing duties in conjunction with customer requests, including document purging and archiving.
• Perform scanning, file conversion, file naming, and file encryption.
• Perform OCR (Optical Character Recognition) processing to support keyword search functionality.
• Format files for printing using Microsoft Office Suite and Adobe Acrobat Pro.
• Conduct daily quality checks on convenience copiers to ensure proper functionality.
• Respond to copier issues and clear paper jams as needed.
• Maintain daily meter readings and service logs.
• Stock and organize convenience copier areas.
• Organize and maintain conference rooms and meeting spaces.
• Assist Facilities with:
• Box moves
• Office relocations
• Occupant moves
• Assist Facilities with light maintenance activities.
• May perform occasional cleaning duties.
• May require periodic overtime, including evenings, weekends, and emergency response situations.
• Perform other duties as assigned.

• High school diploma or GED required.
• One (1) to two (2) years of…