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Project Manager, Operations Management, Change Management

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Valeris
Full Time position
Listed on 2026-09-18
Job specializations:
  • Business
    Operations Management, Change Management, Business Analyst
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of Pharma Cord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications.

Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.

The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit

The Operations Project Manager within the Transformation Office is responsible for supporting Valeris’ enterprise-wide modernization efforts, including owning the Operations workplan to migrate Hub Clients from legacy platforms to the new CRM. This role manages cross-functional coordination, drives execution across discovery, design, and build phases, ensures operational and client readiness, and supports governance processes in partnership with internal teams and external vendors.

The Operations Project Manager will work closely with Operations, IT/Tech, Product, GTM-Commercial, and Vendor partners to ensure effective planning, communication, and delivery of key program milestones.

Key Responsibilities Program & Project Delivery
  • Prepare materials for weekly workstream meetings, cross-functional updates, and Steering Committee meetings
  • Ensure deliverables align with the scope, timelines, and quality expectations Support the planning and execution of major technology transformation initiatives, beginning with the migration of Hub Clients from legacy platforms to the Next Gen Platform
  • Participate in and coordinate discovery, design, and build workshops; document decisions, track actions, and maintain project artifacts
  • Develop and manage project plans, schedules, RAID logs (Risks, Actions, Issues, Decisions), and status reports
Cross-Functional Collaboration
  • Coordinate activities across Operations, IT, Product, Commercial, Finance, and vendor teams
  • Track operational and technical tasks to ensure accountability and timely execution
  • Partner with Operations to support go-live readiness, change management activities, and client communication workflows
  • Help facilitate alignment across diverse stakeholder groups to maintain program momentum
  • Utilize Valeris’ values as the driving force behind the team’s success
  • Perform additional tasks or projects as assigned
Client Migration & Readiness
  • Manage the planning and execution of client migrations across legacy platforms (e.g., Lynk, CLS, Quick Path) to the Next Gen platform
  • Assist in identifying client‑specific dependencies, readiness activities, and cutover tasks
  • Work with Operations and client‑facing teams to ensure a smooth transition and minimal disruption
Governance & Vendor Management
  • Support program governance processes, including scope management, decision tracking, and progress reporting
  • Work directly with vendor project managers to align deliverables, timelines, scope, risks, and assumptions
  • Ensure documentation and reporting meet program management standards and leadership expectations
  • On time adherence to training deadlines for all corporate policies and…
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