Customer Service Representative
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-02-19
Listing for:
ATP Global Talent
Full Time
position Listed on 2026-02-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
About the Role
We are currently looking for enthusiastic, people-focused individuals to join our growing team as Customer Service Representatives in Louisville. This is a customer-facing role ideal for someone who enjoys working with people, building relationships, and delivering positive customer experiences in a fast-paced environment.
The ideal candidate enjoys conversation, problem-solving, and helping customers feel confident in their decisions. You will play an important role in representing client brands, supporting customers directly, and helping create positive, memorable interactions.
No previous customer service experience is required — full training and ongoing support are provided.
Responsibilities- Communicate with customers through face-to-face interactions in a professional and friendly manner
- Provide clear, accurate, and knowledgeable answers to questions regarding products, services, pricing, and availability
- Assist customers by identifying needs and offering appropriate solutions
- Build strong relationships with customers and deliver a positive brand experience
- Work closely with internal teams to ensure customer needs are met efficiently
- Maintain accurate records and complete data entry across internal platforms
- Support daily team objectives and contribute to a collaborative working environment
- Represent clients and brands with professionalism at all times
- Strong communication and interpersonal skills
- A positive attitude and willingness to learn
- Confidence speaking with new people
- Strong problem-solving abilities
- Ability to work both independently and as part of a team
- Reliable and professional work ethic
- Full training and ongoing coaching
- Opportunity to develop communication and leadership skills
- Fast-paced, team-oriented environment
- Performance-based progression opportunities
- Valuable experience working directly with customers
- If you enjoy working with people, learning new skills, and being part of a motivated team environment, we encourage you to apply today.
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